Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIEL LIEW YU BING

Summary

Offering excellent communication and leadership skills, eager to learn and develop in retail environment. Contributes strong understanding of customer service principles coupled with effective problem-solving abilities. Ready to use and develop organizational and team-building skills in Retail Store Manager role.

Overview

9
9
years of professional experience

Work History

Senior Store Manager

Guardian Health & Beauty
06.2016 - Current
  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
  • Ensuring sales targets consistently on track through proactive promotion of products/services while maintaining exceptional levels of customer service.
  • Maintained strict compliance with all safety regulations, legal requirements, and company policies to protect the business from potential liabilities.
  • Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
  • Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
  • Reduced inventory shrinkage by implementing loss prevention measures, conducting regular audits, and holding staff accountable for discrepancies.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.


Journey in Company:

Retail Executive - 2016

  • Bugis MRT


Assistant Store Manager - 2017

  • i12 Katong
  • Bugis MRT
  • Suntec
  • Waterway Point


Store Manager - 2023

  • Holland Shopping Centre(Top 10 Guardian Store)
  • Deputy of CBD and Travel Hub stores over 3 month by overseeing 18 Guardian Outlets during the absence of Area Manager.

• Assist area manager and handling for store renovation,relay and new store opening - One Holland Village


Senior Store Manager & Area Support - 2024/2025

  • Ang Mo Kio Central(HDB)





Area Support

Guardian Health Beauty
10.2024 - Current
  • Assisted with day-to-day operations, working efficiently and productively with area manager.
  • Shadowing area manager duty and oversee overall area during absent of area manager.
  • Managing and oversee store operations of multiple location(Y846,YA5 and A449) and perform store visit to ensure stores inventory and store standard are maintained.
  • Performing administrative and clerical task-based duties independently and within a team-based environment, as needed.


Education

BBA - Bachelor of Business Administration

Multimedia University
Malaysia, Malacca
07-2013

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving

  • Decision-making skill
  • Stockroom management
  • Highly motivated
  • Computer skills

Timeline

Area Support

Guardian Health Beauty
10.2024 - Current

Senior Store Manager

Guardian Health & Beauty
06.2016 - Current

BBA - Bachelor of Business Administration

Multimedia University
DANIEL LIEW YU BING