Mohamad Daniel Bin Sulaiman

• Managed the administrative procedures surrounding the packaging and exportation of shipping goods
• Performing quality control checks to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer
• Maintain and service the electrical and software devices of manufacturing machines
• Perform daily logistical stock taking and weekly reporting of inventory updates
• Ensure that all shipping compliance and document control measures have been adhered to.

Part time

• Performed adhoc duties such as but not limited to processing client requests and purchases of, or other services and products offered by brands under the Precious Life Group.
• Received customer requests and enquiries by phone, email or walk-ins
• Provided accurate information about products and services to clients
• Processed their requests and purchases for services such as bookings for rooms and recording client specifications
• Developed and upheld customer service standards, policies and procedures for the organization
• Provided product and services support to clients
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained comprehensive records of all event details, enabling accurate post-event reporting and analysis for continuous improvement efforts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.