Daniel Zaw
Summary
Dynamic and adaptable professional with a proven track record in customer service and transaction processing, honed across roles at School and Hoshino Coffee. Excelled in enhancing customer satisfaction and efficiently managing financial transactions. Demonstrated exceptional teamwork and communication skills, contributing to significant improvements in service delivery and operational efficiency.
Overview
1
1
year of professional experience
Work History
Bookseller
School
09.2024 - 11.2024
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
Banquet Server
Hotel
06.2024 - 11.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Service Crew Member
Hoshino Coffee
09.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
O Level -
Bartley Secondary School
Singapore 11-2024
PSLE -
Nan Chiau Primary School
SINGAPORE 11-2020
Skills
- Lead conversion
- Transaction processing
- Friendly and helpful
- Customer service
- Excellent written and verbal communication
- Positive customer engagement
- Time management
- Team cooperation
- Adaptable and flexible
- Cash register operation
Languages
Chinese (Mandarin)
Upper intermediate (B2)
Burmese
Upper intermediate (B2)
English
Advanced (C1)
Timeline
Bookseller
School
09.2024 - 11.2024
Banquet Server
Hotel
06.2024 - 11.2024
Service Crew Member
Hoshino Coffee
09.2023 - 12.2023
O Level -
Bartley Secondary School
PSLE -
Nan Chiau Primary School
Similar Profiles
Armaan SummanArmaan Summan
Volunteer at SchoolVolunteer at School
Leah BarnettLeah Barnett
Volunteer Helper at SchoolVolunteer Helper at School
John KouroupasJohn Kouroupas
Music Tutor Radio Technician, Jazz Band Sax Player at SchoolMusic Tutor Radio Technician, Jazz Band Sax Player at School