Daniel Yong
Singapore
Summary
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Looking for new opportunities to work in the IT industry, enthusiastic to learn from other people in the Industry.
Overview
12
12
years of professional experience
Work History
Sales Advisor
H&M Retail
02.2021 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Processing deliveries & stock replenishment
- Merchandising the latest garments on the shop floor,
Stock Replenishment. - Selling to customers at the cash deck, fitting room and on the shop floor
Sales
One Faber Group
10.2018 - 07.2019
ARMY
MINDEF
06.2014 - 06.2017
- In army I was doing Logistics.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Sales Advisor
H&M
10.2013 - 06.2014
- Offering our customer a high level of service; starting conversation with them and helping them to create great outfits
- Processing deliveries & stock replenishment
- Merchandising the latest garments on the shop floor
- Stock Replenishment
- Selling to customers at the cash deck, fitting room and on the shop floor
Education
PLSE -
Xishun Primary School
12.2006
N LV - undefined
Northland Secondary School
12.2010
Mechatronics - Equipment Assembly
ITE WEST
03.2013
Specialist Diploma In Motion Graphics Design
Singapore Polytechnic
Singapore, Singapore05-2025
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Adobe After Effects
- Adobe Photoshop
- Adobe Illustrator
Languages
English
Chinese
Hobbies and Interests
Cycling and Photography
Courses
- Generic Manufacturing Skills(Logistics), MINDEF/SAF/ARMY LOGISTICS TRAINING INSTITUTE (ALTI) May 2015 – May 2015
Timeline
Sales Advisor
H&M Retail
02.2021 - Current
Sales
One Faber Group
10.2018 - 07.2019
ARMY
MINDEF
06.2014 - 06.2017
Sales Advisor
H&M
10.2013 - 06.2014
N LV - undefined
Northland Secondary School
Mechatronics - Equipment Assembly
ITE WEST
PLSE -
Xishun Primary School
Specialist Diploma In Motion Graphics Design
Singapore Polytechnic
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