Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner.
Committed to leaving great, lasting impression.
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Capable of communicating fluently in English, Chinese, Malay, Hokkien, and Cantonese
I am proud to be recognized as the Top Upseller of 2024 at Far East Organization, generating $105,42888 in upselling revenue through my own efforts I specialize in delivering fast, smooth, and detailed explanations of our hotel facilities, tailored to each guest’s needs My strength lies in reading body language and anticipating guest preferences , allowing me to personalize service and create memorable experiences
Top Upseller Gold Award