DANIEL TAN
Customer Service
Singapore
Summary
Experience in delivering customer service and administrative excellence. Detail-oriented professional with a positive attitude, strong communication skills, and proficiency in Microsoft Office Suite.
Capable of enhancing team efficiency through problem solving.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Administrative Assistant (Part-Time)
TERRA SYSTEMS PTE. LTD.
08.2021 - 01.2022
- Managed import and export file operations.
- Organized and maintained filing systems to support administrative efficiency
- Participated in professional development training focused on enhancing client communication skills.
Service Cew (Part-Time)
MOS FOODS SINGAPORE PTE. LTD.
12.2019 - 03.2020
- Delivered efficient customer service by accurately processing orders, managing sales transactions, and addressing menu inquiries.
- Ensured high guest satisfaction by proactively resolving customer concerns and providing detailed product information.
- Maintained rigorous safety standards by consistently sanitizing dining and work areas to ensure a hygienic environment.
Education
Higher Nitec - Service Management
ITE College West
Singapore 01.2022
Skills
- Canva skills
- Presentation skills
- Customer Service
- Food Hygiene
Microsoft office
Microsoft Word
MS office
Filing
COURSES
- Immersive in Social Media Marketing, Hatch Technologies Pte Ltd
- Canva
- Effective Communication, Online
- AI, Online
Timeline
Administrative Assistant (Part-Time)
TERRA SYSTEMS PTE. LTD.
08.2021 - 01.2022
Service Cew (Part-Time)
MOS FOODS SINGAPORE PTE. LTD.
12.2019 - 03.2020
Higher Nitec - Service Management
ITE College West