DANIEL MANOHARAN
Johor Bahru,01
Summary
To utilize my knowledge and skills for the job in the company besides gaining more experiences and improving myself in career-enhancing and looking for new and competitive working environment.
Overview
14
14
years of professional experience
Work History
F&B UNIT MANAGER
ISS CATERING SERVICES PTE LTD
11.2022 - Current
- Serve customers politely and respectively
- Ensure customer receive their order correctly on time
- Ensuring high standards of food and beverage quality ,presentation ,and service.
- Bring a positive attitude
- Plan and coordinate all aspects of events,from pre-event preparation to on-site execution and post -event wrap up
- Team collaboration liase with internal teams design divisions to smooth event cordination.
- Managing all food and beverage operations,including cafeteria,cafe and events service.
- training ,mentoring,and supervising staff to deliver exceptional customer service.
- creating and maintaining menus that reflect current culinary trends and meet guest preferences.
- monitoring inventory levels and managing ordering to minimize waste and maximize profitability .
- handling guest feedback and resolving any issues or complaints promptly.
- Developing and implementing strategic plans to achieve revenue and profitability targets.
- implementing and enforcing health and safety protocols to ensure compliance with regulations.
- Analyse data relationship with client trends to gain importants insight and make informed decicions.
- Develop and maintain business continuity strategies,policies and guidlines.
- Facilitate innovation process within the organisation
- Drive customer loyalty for service excellence
Assistant F&B Manager
ISS CATERING SERVICES PTE LTD
08.2018 - 10.2022
- Serve customers politely and respectively
- Ensure customer receive their order correctly on time
- Collaborate with the team to provide seamless service ,even during busy shifts.
- Bring a positive attitude
- Plan and coordinate all aspects of events,from pre-event preparation to on-site execution and post -event wrap up
- Team collaboration liase with internal teams design divisions to smooth event cordination.
- Managing all food and beverage operations,including cafeteria,cafe and events service.
- training ,mentoring,and supervising staff to deliver exceptional customer service.
- creating and maintaining menus that reflect current culinary trends and meet guest preferences.
- monitoring inventory levels and managing ordering to minimize waste and maximize profitability .
- handling guest feedback and resolving any issues or complaints promptly.
F&B Supervisor Cafe & Event Coordinator
ISS CATERING SERVICES PTE LTD
01.2015 - 01.2017
- Taking customers order &perform cashiering
- Preparing gourmet coffee & teas
- Serve customers politely and respectively
- Ensure customer receive their order correctly on time
- Welcome guests with a warm smile ensure they have an unforgettable dining experience.
- Collaborate with the team to provide seamless service ,even during busy shifts.
- Bring a positive attitude
- Plan and coordinate all aspects of events,from pre-event preparation to on-site execution and post -event wrap up
- Team collaboration liase with internal teams design divisions to smooth event cordination.
F&B Server
OLIO CAFE & DOME CAFE PTE LTD
04.2011 - 12.2014
- Taking customers order &perform cashiering
- Preparing gourmet coffee & teas
- Serve customers politely and respectively
- Ensure customer receive their order correctly on time
- Welcome guests with a warm smile ensure they have an unforgettable dining experience.
- Collaborate with the team to provide seamless service ,even during busy shifts.
- Bring a positive attitude
Education
No Degree -
SMK ENGKU HUSSAIN
MALAYSIA01-2002
Skills
- Web development
- Mobile development
- POS
- MICROSOFT EXCEL
Languages
English
Tamil
Melayu
Jobtitle
F&B Captain
Coursework
- Transforming Moment into Memories Services 101, 04/17/23
- Customer Service Excellent Level 1, 04/24/23
Timeline
F&B UNIT MANAGER
ISS CATERING SERVICES PTE LTD
11.2022 - Current
Assistant F&B Manager
ISS CATERING SERVICES PTE LTD
08.2018 - 10.2022
F&B Supervisor Cafe & Event Coordinator
ISS CATERING SERVICES PTE LTD
01.2015 - 01.2017
F&B Server
OLIO CAFE & DOME CAFE PTE LTD
04.2011 - 12.2014
No Degree -
SMK ENGKU HUSSAIN
Similar Profiles
LIM KIEN PING (Francis)LIM KIEN PING (Francis)
Assistance Facility Manager at ISS Facility Services Pte LtdAssistance Facility Manager at ISS Facility Services Pte Ltd
SHAH ALFIANSHAH ALFIAN
MANAGER, TRAINING & HSE at ISS Facility Services Pte ltdMANAGER, TRAINING & HSE at ISS Facility Services Pte ltd
Fay TeoFay Teo
Assistant Manager, Centre of Excellence at ISS Facility Services Pte LtdAssistant Manager, Centre of Excellence at ISS Facility Services Pte Ltd