Daniel Khor Chin Huat

• Reports to the CFO of the company Identifies and develops new business opportunities
• Builds relationships with customers, suppliers, distributors, partners, and vendors
• Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesn't
• Manages key client relationships and works to build new ones.

Contracting Roles:

Responsibilities include:
Contracting Management
Develop and lead the contracting strategy for Italy
Act as the key point of contact for suppliers related to contracting, operational, commercial
Negotiate contracts with new and existing suppliers. This includes annual contract renewals, special offers, group series and other business terms
Work alongside with Manager to negotiate preferred and improved contracts and amenities with suppliers throughout the give region. Ensure that all existing and new product is delivered with the most competitive price
Negotiate and develop trade products with exceptional discounts on a regular basis with the support of Manager
Oversee and manage the annual revune for distribution to travel partners
In conjunction with the Manager, support, manage and implement the development of internal staff development and inspection trips
Systems Loading
Develop and implement a clear procedure for system management and loading for the supply team.
Develop and maintain clear manuals and workflows
Ensure supplier data, contacts and contracts are received in a timely manner and stored accurately and updated regularly
Manage and maintain the Standard Operational Procedures for the contracting and system loading functions Yield and Revenue Management
Develop and implement a strategy to maximize all yield and revenue opportunities
Identify and negotiate partners deals that lead to improved commercial performance
Periodic presentations, reporting and analysis of product performance
Travel within the region to meet with suppliers to explore commercial opportunities and for tradeshows
Evaluate market competition and to ensure BMG maintains it's competitiveness
Remain up to date with competitor pricing
Work alongside with senior management and country manager o ensure product portfolio is both unique and commercially sound

• Kept meticulous client notes and updated account information in company databases
• Consistently exceeded quotas through penetration of new accounts
• Completed and submitted monthly and yearly reports to support executive decision making
• Negotiated and closed long-term agreements with new clients in assigned territory
• Developed training plans and performance improvement plans to address skill set gaps
• Analyzed market trends and customer needs to identify new business development opportunities
• Performed client research and identified opportunities for account growth, account penetration and market expansion
• Planned and coordinated implementation of business plans and penetration of new markets
• Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas
• Collaborated with marketing department to maintain proper branding
• Negotiated client contracts and agreements to cultivate profitable business transactions
• Established and maintained highly effective relationships with clients and industry partners to drive growth
• Communicated directly with customers and partners to build strong business networks and relationships
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Built relationships with customers and community to establish long-term business growth
• Compiled and analyzed data to determine approaches to improve sales and performance
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives
• Managed accounts to retain existing relationships and grow share of business
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
• Organized promotional events and interacted with community to increase sales volume
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
• Facilitated business by implementing practical networking techniques
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning
• Drove sales by developing multi-million dollar contract sales
• Resolved problems with high-profile customers to maintain relationships and increase return customer base
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
• Managed revenue models, process flows, operations support and customer engagement strategies
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Delivered recommendations to long-term accounts to promote brand awareness to key audience
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
• Communicated product quality and market comparisons by creating sales presentations
• Implemented systems and procedures to increase sales
• Prepared sales presentations for clients showing success and credibility of products

• Report directly to the Director
• Solicit for businesses by conducting daily sales calls, networking, activities
• Generates sales from travel roadshow
• Foster strong relationships with travel trade and industry partners to drive sales through various platforms
• Research, plan and implement strategies targeting travel trade partners and other avenues.
• Streamlined and monitored quality programs to alleviate overdue compliance activities
• Scheduled and monitored sales team members' workloads to meet customer needs
• Built strong relationships with clients by following up on previous purchases and suggesting new products
• Developed and implemented strategies to increase sales and improve customer service
• Improved productivity of customer service team by leading training initiatives and revamping schedules
• Maintained up-to-date knowledge of products and services offered to customers
• Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards
• Performed supplier risk evaluations and supported regulatory inspections
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time
• Coordinated with other departments to provide smooth execution of sales initiatives
• Developed and enforced policies and procedures for compliance with company policies
• Developed and implemented incentive programs to increase sales and customer loyalty
• Communicated best practices among on-site and external personnel to align efforts and goals
• Assisted sales team members in developing customer relationships, and building customer loyalty
• Communicated customer feedback and complaints to team members to promote proper resolution
• Facilitated regular team meetings to discuss challenges, successes and strategies
• Negotiated more favorable rates and delivery times with vendors
• Identified and communicated customer needs to supply chain capacity and quality teams
• Monitored daily sales performance and provided feedback to each team member
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Attended industry events and conventions to expain sales opportunities
• Handled customer relations issues, enabling quick resolution, and client satisfaction

• Working closely with the VP or Revenue to establish clear, identifiable and achievable sales target
• Solicit for rooms businesses by conducting daily sales calls, networking, activities
• Establish and maintain files on local and overseas clients
• Track closely, review of cutoff date for big group bookings and inform clients accordingly.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Built relationships with customers and community to establish long-term business growth
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning
• Managed accounts to retain existing relationships and grow share of business
• Prepared sales presentations for clients showing success and credibility of products
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns
• Organized promotional events and interacted with community to increase sales volume
• Managed revenue models, process flows, operations support and customer engagement strategies
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Compiled and analyzed data to determine approaches to improve sales and performance
• Formulated and presented innovative strategies to stakeholders to build successful sales plans
• Investigated competitive landscape to anticipate negative business impacts
• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Handled customer relations issues, enabling quick resolution, and client satisfaction
• Attended industry events and conventions to expain sales opportunities
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
• Implemented systems and procedures to increase sales
• Facilitated business by implementing practical networking techniques
• Communicated product quality and market comparisons by creating sales presentations
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
• Collaborated with upper management to implement continuous improvements and exceed team goals
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
• Delivered recommendations to long-term accounts to promote brand awareness to key audience
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
• Drove sales by developing multi-million dollar contract sales
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
• Resolved problems with high-profile customers to maintain relationships and increase return customer base
• Connected with prospects through trade shows, cold calling and local-area networking

• General sales of DHL products: Time Definite shipment, Special shipments, DG goods, Shipping Insurance and cargo Mining sales lead and managing clients Handling RFQ for Major Accounts: Kering Group, Coach Singapore, Shangri- la Group, Kouk Group and Dow Chemicals
• Selected correct products based on customer needs, product specifications and applicable regulations
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
• Developed and maintained strong working relationships with professionals within assigned territory
• Recorded accurate and efficient records in customer database
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions
• Achieved or exceeded company-defined sales quotas
• Developed, maintained and utilized diverse client base
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads
• Set and achieved company defined sales goals
• Built relationships with customers and community to promote long term business growth
• Built diverse and consistent sales portfolio

• Mentoring players of all ages Mentoring volunteer coaches Handling new business development Handling sponsors Generating new sponsors for the trust Manage the financial aspects of the trust Management of club operations, purchases for equipment Training and coaching players and youths Running and planning for events: Rugby Tours, Local tournament and fund raiser.
• Created and implemented innovative strategies to engage clients in coaching journey
• Developed and delivered presentations to educate clients on topics related to coaching
• Analyzed client feedback to adjust coaching sessions accordingly
• Developed and delivered effective and engaging coaching sessions to improve performance
• Developed and maintained network of professional resources to refer clients to
• Developed relationships with clients to provide ongoing support and encouragement
• Demonstrated creativity and resourcefulness through the development of innovative solutions

• Day to Day operation of the fitness Center Handling customer/members complaints Handling vendors Handling and training of new staff Management of Customer service department and staff welfare
• Managed senior-level personnel working in marketing and sales capacities
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
• Identified and communicated customer needs to supply chain capacity and quality teams
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
• Established team priorities, maintained schedules and monitored performance
• Developed detailed plans based on broad guidance and direction
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Evaluated employee performance and conveyed constructive feedback to improve skills
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs
• Defined clear targets and objectives and communicated to other team members
• Successfully managed budgets and allocated resources to maximize productivity and profitability

• Daily operation of the fitness centre Training of staff Handling Customer/Member Assisting in running sales campaign
• Identified and resolved unauthorized, unsafe, or ineffective practices
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
• Developed and maintained relationships with external vendors and suppliers
• Developed and implemented strategies to maximize customer satisfaction
• Increased profit by streamlining operations
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
• Analyzed and reported on key performance metrics to senior management
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
• Managed purchasing, sales, marketing and customer account operations efficiently
• Reported issues to higher management with great detail
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate

• Trading Currency on a day-to-day basis Trading SWAPS Interim closing of accounts at day end Negotiating deals with other banks
• Completed trades on FX and energy derivatives, increasing profits 120%