SALES MANAGER
DANIEL MILLS
Outsource Global Development
Results-driven Sales Manager with 25 years of experience leading sales teams, developing new business and driving revenue across recruitment, financial services and outsourced sales environments. Strong track record of building high-performance teams, coaching salespeople, managing KPIs and creating a culture of accountability and consistent delivery. Experienced across the full sales cycle, from prospecting and qualification through presentation, objection handling, negotiation and close. Hands-on manager who leads from the front, develops talent and keeps teams focused on activity, conversion and revenue.
21
years of professional experience
4
years of post-secondary education
Work History
Sales Manager
5 Years
Outsource Global Development | 01.2021 - 01.2026
- Lead and develop sales teams responsible for new-business acquisition, pipeline development, client conversion and revenue generation across outsourced sales campaigns.
- Set daily, weekly and monthly KPIs covering activity, contacts, appointments, pitches, conversion, written business and revenue.
- Recruit, onboard, coach and performance-manage sales representatives, creating clear expectations and structured development plans.
- Run daily sales meetings, one-to-one coaching sessions and performance reviews to identify gaps and improve individual and team results.
- Coach teams on prospecting, discovery, presentation, objection handling, negotiation and closing, with a strong focus on disciplined sales process.
- Analyse CRM and pipeline data to identify underperformance, improve lead allocation and increase conversion opportunities.
- Work closely with clients and internal stakeholders to understand campaign objectives, refine sales strategy and maintain commercial performance.
- Build a high-accountability sales culture focused on consistency, ownership, activity and measurable results.
Sales Manager
5 Years
deVere Group | 01.2016 - 01.2021
- Managed and developed a team of sales professionals operating in a high-volume, target-driven financial-services environment.
- Owned team sales targets and KPIs, monitoring individual performance and taking corrective action where required.
- Coached salespeople through prospecting, qualification, needs analysis, product presentation, objection handling and closing.
- Supported recruitment and onboarding of new sales staff, helping new hires develop the confidence and structure required to become productive.
- Built strong client relationships through consultative sales, regular follow-up and a clear focus on understanding client requirements.
- Reviewed pipeline activity and conversion performance to identify opportunities for improvement and maintain consistent sales momentum.
- Delivered team briefings, sales training and one-to-one coaching sessions focused on performance, accountability and continuous improvement.
- Maintained high standards of professionalism, client service and compliance within a regulated financial-services environment.
Sales Team Leader / Sales Manager
11 Years
UK Sales & Recruitment Sector - Manchester | 01.2005 - 01.2016
- Progressed into sales leadership after developing a strong foundation in new-business development, account management and consultative selling.
- Managed daily sales activity and coached team members to improve prospecting, qualification, presentation and closing performance.
- Generated new business through outbound prospecting, telephone sales, client meetings and structured follow-up.
- Managed sales pipelines from initial contact through qualification, negotiation and close while maintaining accurate CRM records.
- Set activity standards and supported team members in achieving individual and team revenue targets.
- Built long-term client relationships and identified opportunities for account growth, repeat business and referrals.
- Provided regular performance feedback and practical coaching to improve confidence, consistency and conversion.
Education
Business Management - Business & Management
University of Manchester - Manchester
09.2001 - 05.2005
Skills
Sales Team Leadership
KPI & Target Management
Revenue Growth
Business Development
Recruitment & Team Building
Sales Coaching
Performance Management
Pipeline Management
LEADERSHIP PROFILE
- Leads from the front with a hands-on approach to sales management and coaching.
- Strong understanding of the numbers behind sales performance: activity, conversion, pipeline, written business and revenue.
- Confident managing experienced salespeople while developing new and underperforming team members.
- Calm and decisive under pressure, with a strong focus on accountability and execution.
- Experienced in building sales processes that create structure without slowing down the sales floor.
- Strong communicator with the ability to motivate teams, challenge performance and maintain morale in high-pressure environments.
Timeline
Sales Manager
Outsource Global Development
01.2021 - 01.2026Read more
Sales Manager
deVere Group
01.2016 - 01.2021Read more
Sales Team Leader / Sales Manager
UK Sales & Recruitment Sector
01.2005 - 01.2016Read more
University of Manchester - Business Management , Business & Management
09.2001 - 05.2005Read more