Daniel Eason
Pymble
Summary
Proven leader in pharmaceutical sales and product management, adept at complex problem solving and fostering teamwork across functions. At Bayer Consumer Health - Australia, I spearheaded initiatives that significantly improved process efficiency and operational standing within our supply partner's, leveraging data-driven decision-making. Working with a Sales mindset, I have been able to optimise outcomes for mutual advantage, both with retailer and wholesale partners. My excellent communication skills and organizational prowess have consistently enhanced business relationships and operational efficiency, driving more transparent communications between partners to achieve business outcomes for both Bayer and our key supply partners.
Overview
17
17
years of professional experience
Work History
National Wholesale Manager
Bayer Consumer Health - Australia
12.2022 - Current
- Sales operations lead for Bayer Australia, aligning with the Pharmacy channel wholesalers. With the principle objective of becoming the supplier of choice for the Pharmacy Wholesalers. Direct management of Sigma, API, Symbion and CH2 Wholesale business.
- Managed inventory effectively for optimal product availability and minimized overstock situations, within partner wholesalers DC's.
- Managed down stream master data, to ensure accurate and efficient communication of Bayer product master data.
- Managed and audited downstream pricing and discounts to ensure adherence to Bayer policy as well as ROI targets.
- Worked cross functionally with Bayer Demand and Supply Planners, leveraged data analysis tools to identify trends in inventory management, leading to improved forecasting accuracy.
- Worked cross-functionally with Bayer innovation and project teams, to guide NPD and product maintenance projects, to ensure smooth implementation within the Australian Pharmacy market.
- Assisted in budget development and monitoring efforts while ensuring strict adherence to financial targets for the pharmacy channel.
- Negotiated favorable trading terms contracts with wholesalers, securing advantageous terms for mutually beneficial outcomes.
- Lead collaboration between Wholesalers and Bayer cross-functional teams on process improvements, driving overall business performance enhancements.
National Account Manager - Pharmacy
Bayer Consumer Health - Australia
06.2018 - 12.2022
- Built strong relationships with key decision-makers at the executive level within the Sigma aligned national accounts.
- Including but not limited to: Amcal and Guardian, DPRG including DDS and PharmaSave, and the PAG group (AKA IPA Group).
- Lead the Bayer GS1 implementation team, to align with the Sigma On-boarding Project.
- Collaborated with channel manager in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Lead pharmacy channel pricing project team, to set up new pricing policy and process, still used today, to manage and set up downstream discounting with increased efficiency and positive business outcomes.
- Supervised and trained new hires on best practices and proper protocols; with the view to decreased process gaps.
- Worked cross functionally as sales allergy brand champion, working with the allergy marketing team, to facilitate effective project implementation and product development.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
- Resolved complex problems to positively impact sales and business direction.
Key Account Manager - Pharmacy
EBOS - Endeavour Consumer Health
03.2016 - 05.2018
- Built and maintained strong client relationships to drive business growth.
- Aligned to the Symbion Banner groups: Including but not limited to: Terry White Chemmart, Good Price Pharmacy Warehouse, Chemist Outlet and Chempro.
- Strengthened client relationships through regular communication and effective problem solving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategise future growth opportunities.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
NSW State Field Manager - Pharmacy
EBOS - Endeavour Consumer Health
11.2014 - 03.2016
- Reported directly to the head of sales, as the state lead for the highest grossing sales sate, NSW.
- Supervised up to 5 territory managers within the NSW region.
- Worked with the field team to establish strong relationships with key state clients and groups to facilitate strong sales outcomes.
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
- Collaborated with multiple departments to meet operational deadlines.
- Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
Territory Manager - Pharmacy
EBOS - Endeavour Consumer Health
08.2012 - 11.2014
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Attended trade shows and industry events to promote company products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
Student Pharmacist
Medicines Plus Pharmacy Group
10.2007 - 07.2012
- Increased customer satisfaction through exceptional service, including educating patients on prescription usage and potential side effects.
- Supported pharmacists in the preparation of sterile compounding products, adhering to strict aseptic techniques and quality control standards.
- Train on and develop skills in all aspects of the dispensary operations.
- Support the pharmacy staff with knowledge and education within the pharmacy guidelines, under the supervision of the preceptor pharmacist.
- Contributed to a streamlined workflow by efficiently processing prescriptions and managing drug inventory.
Education
Bachelor's - Pharmaceutical Science
Griffith University
Gold Coast, QLDGraduate Certificate - Commerce
RMIT - Royal Melbourne Institute of Technology
Melbourne, VICSkills
- Complex Problem Solving
- Data lead Decision-Making
- Teamwork and Cross Functional Collaboration
- Manage Multiple Priorities and Time Pressure
- Excellent Communication with Attention to Detail
- Organizational Skills
Timeline
National Wholesale Manager
Bayer Consumer Health - Australia
12.2022 - Current
National Account Manager - Pharmacy
Bayer Consumer Health - Australia
06.2018 - 12.2022
Key Account Manager - Pharmacy
EBOS - Endeavour Consumer Health
03.2016 - 05.2018
NSW State Field Manager - Pharmacy
EBOS - Endeavour Consumer Health
11.2014 - 03.2016
Territory Manager - Pharmacy
EBOS - Endeavour Consumer Health
08.2012 - 11.2014
Student Pharmacist
Medicines Plus Pharmacy Group
10.2007 - 07.2012
Bachelor's - Pharmaceutical Science
Griffith University
Graduate Certificate - Commerce
RMIT - Royal Melbourne Institute of Technology
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