Daneswari Muthusamy
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Engaging facilitator of training sessions for employees of all levels with operational safety and workplace efficiency as guiding principles. Thorough assessor of warehouse needs adaptable in devising lesson plans and educational sessions. Highly organized coordinator of training objectives for large volumes of employees at different seniority levels. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
OJT TRAINER WAREHOUSE
LAZADA SINGAPORE
09.2018 - Current
- Interpreted and taught new hires to understand work orders, production figures and BOLs to inform adjustments for increased productivity.
- Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance.
- Kept detailed log of employee training progress and evaluated where necessary.
- Evaluated participant progress and provided materials necessary for continued success.
- Communicated with participants effectively, delivering positive and constructive feedback with clarity and fairness.
- Trained employees in safe [Type] equipment use.
- Organized re-certification and refresher courses on-schedule according to legal requirements and company policy.
- Assessed participant engagement and adapted training modules to support group morale.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Warehouse Associate
LAZADA SINGAPORE
09.2018 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Store Clerk
ECONSAVE
06.2019 - 12.2020
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated POS systems to accurately process customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - RETAIL MANGEMNET
TTC COLLEGE
KUALA LUMPUR , MALAYSIA01.2016
No Degree - LEGAL SECRETARY
MIRAJ ACADEMY
KUALA LUMPUR , MALAYSIA03.2013
SPM CERTIFICATE
SMK AMBROSE
PERAK, MALAYSIA12.2010
Skills
- Incentive Initiatives
- Work Coordination
- Customer Satisfaction
- Social Services Support
- Team-Building Activities
- SOP Adherence
- New Hire Onboarding
- Employee Surveying
- Classroom Expertise
- Presentations
- Training Manuals and Materials
- Daily Logs
- Learning Management Systems
- Adult Learning Theories
Timeline
Store Clerk
ECONSAVE
06.2019 - 12.2020
OJT TRAINER WAREHOUSE
LAZADA SINGAPORE
09.2018 - Current
Warehouse Associate
LAZADA SINGAPORE
09.2018 - Current
No Degree - RETAIL MANGEMNET
TTC COLLEGE
No Degree - LEGAL SECRETARY
MIRAJ ACADEMY
SPM CERTIFICATE
SMK AMBROSE
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