DAL SIAN SUUM
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
15
15
years of professional experience
Work History
Housekeeping Runner
JWMarriot, South Beach
11.2022 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Ensured punctuality with strict adherence to deadlines, contributing to overall team success.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
Operations Manager
Baily Island Resort
05.2017 - 02.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
General Manager
Shin Hong Hotel
04.2014 - 12.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
School Teacher
Karen Education Department
03.2009 - 03.2013
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Created study guides, research materials and syllabi for students.
- Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
Education
Bachelor Of Theology - Christian Studies
Emanuel Theologu Seminary
Myanmar05.2008
BEHS - HIGH SCHOOL
Kalay Adventist Seminary
Myanmar03.2005
Skills
- Customer Service
- Efficient Pacing
- Heavy Lifting
- Administrative tasks
- Advanced Endurance
- Agility Development
- General Maintenance
- Injury Prevention
- Mental Toughness
- Speed Training
- Guest Relations
- Route Planning
- Interval Training
- Incident Management
- Special projects
- Emergency Response
- Flexibility Improvement
- Strength training
- Equipment Inspection
Languages
English
Intermediate (B1)
Myanmar
Bilingual or Proficient (C2)
Timeline
Housekeeping Runner
JWMarriot, South Beach
11.2022 - Current
Operations Manager
Baily Island Resort
05.2017 - 02.2020
General Manager
Shin Hong Hotel
04.2014 - 12.2017
School Teacher
Karen Education Department
03.2009 - 03.2013
Bachelor Of Theology - Christian Studies
Emanuel Theologu Seminary
BEHS - HIGH SCHOOL
Kalay Adventist Seminary
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