DAHLIA JAINAL
Admin
Singapore,Singapore
Summary
Constantly willing to learn new things and take up new challenges and tasks. Enjoys meeting new people from all walks of life, able to build conversation with clients and peers. Works well with others. Enjoys the adrenaline rush when work gets extremely busy. May not be be perfect all the time but believes in always putting in effort and your best in everything I do.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Center Manager
JustCo
Singapore
08.2015 - Current
- Managing 3 centres currently and able to cover whenever someone is on leave – Manage clients, guests, center maintenance
- Manages 3-4 staffs on a daily basis across 3 centres
- Assist clients with admin daily tasks
- Showing office prospects around the center to attend to their sales queries
- Answering quite a number of phone calls, professionally on behalf of clients and assisting them to take messages
- Maintaining pantry stock ensuring that consumers have sufficient items each time
- Attending to clients dispute on general comments and queries
- Screened all visitors and directed them to the correct employee or office
- Coordinated board and committee meetings, including schedules and information preparation and distribution
- Opened and properly distributed incoming mail.
- Manages Virtual Office clients across 4 locations from the sign up to their renewals and usually have good relationships with them.
- Able to listen and accommodate to sales prospet requirements
Executive Assistant
CEO SUITE Singapore
08.2011 - 08.2015
- Basic receptionist tasks, answering phone calls and attending to guests
- Purchasing pantry stocks
- Attending to incoming guests for internal clients
- Office configuration for new clients.
Receptionist
Servcorp - Six Battery Road
01.2011 - 01.2015
- Singapore, Singapore Answered and quickly redirected up to few calls per day
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Ordered and distributed office supplies while adhering to a fixed office budget
- Managed office supplies, vendors, organization and upkeep
- Directed guests and routed deliveries and courier services.
Frontdesk Teller
Singapore Post Centre
Singapore, Singapore
04.2008 - 04.2011
- Singapore Front line, tasks
- Receiving bill payments for water supply, road tax, western union
- Arranging incoming and outgoing mail
- Attending mail queries
- Up-selling in-house products
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Educated customers about the brand to incite excitement about the company's mission and values.
Pre-School Teacher
Kumon Learning Centre
05.2005 - 05.2008
- Taught children from 2 1/2 years old to 5, English and Math
- Organize learning center's fun decor and quarterly activities
- Assist principal with parent-teacher review.
- Assist with lesson plannings
Education
Higher Nitec - Design
ITE College
02.2003 - 02.2005
Skills
Teller transactions
Time Management
Maintenance and Repair
Problem-Solving
Active Listening
Excellent Communication
Leadership
Self-Motivated
Teamwork and Collaboration
Hobbies
Some of the things I do for my pastime:
- Yoga
- Spin Class
- Nature Walks
- Cooking (Which I really love)
Timeline
Assistant Center Manager
JustCo
08.2015 - Current
Executive Assistant
CEO SUITE Singapore
08.2011 - 08.2015
Receptionist
Servcorp - Six Battery Road
01.2011 - 01.2015
Frontdesk Teller
Singapore Post Centre
04.2008 - 04.2011
Pre-School Teacher
Kumon Learning Centre
05.2005 - 05.2008
Higher Nitec - Design
ITE College
02.2003 - 02.2005