Daelen Long
Summary
Dynamic Marine Engineer with a proven track record at SMS Marine, excelling in troubleshooting and maintenance management. Enhanced team performance through mentorship and training programs, leading to improved operational efficiency and higher employee retention. Skilled in marine machinery operation and committed to fostering a safe work environment through rigorous safety drills.
Diligent lashing specalist with solid grounding in marine engineering. Demonstrated ability in optimizing ship systems and ensuring operational efficiency, contributing to seamless maritime operations. Proven track record in applying problem-solving skills and technical expertise to maintain and repair complex mechanical and electrical systems.
Overview
7
7
years of professional experience
Work History
Marine Engineer
SMS Marine
07.2024 - 07.2025
- Mentored junior staff on best practices, improving team performance and knowledge retention.
- Led cross-functional teams to streamline project workflows and enhance operational efficiency.
- Analyzed data to identify trends, driving informed decision-making within the department.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Facilitated workshops for professional development of junior staff members.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Banquet and Fine Dining Server
Agency Recruit
01.2021 - 05.2024
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and adherence to fine dining standards.
- Coordinated with kitchen staff to ensure timely and accurate food service for banquets and special events.
- Trained and mentored junior servers on best practices for efficient table service and customer engagement.
- Implemented process improvements that streamlined service flow, enhancing overall guest experience during events.
- Managed setup and breakdown of banquet spaces, maintaining cleanliness and organization throughout the event cycle.
- Collaborated with event planners to execute customized dining experiences tailored to client specifications and preferences.
- Developed in-depth knowledge of menu items, enabling informed recommendations to guests for enhanced dining experiences.
SCDF
Emergency Department
05.2018 - 05.2020
- Proven ability to learn quickly and adapt to new situations.
- Administered first aid and life support to patients in emergency situations.
- Conducted patient assessments to determine medical needs and treatment priorities.
- Collaborated with healthcare professionals to develop effective care plans.
- Trained new team members on emergency response protocols and procedures.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Enhanced operational efficiency, conducting regular audits of medical equipment and inventory.
Education
No Degree - Mechanical Engineering
Institute of Technical Education
ITE11-2018
Skills
- Troubleshooting
- Maintenance and repair management
- Safety drills
- Marine equipment maintenance
- Marine safety regulations
- Marine machinery operation
Timeline
Marine Engineer
SMS Marine
07.2024 - 07.2025
Banquet and Fine Dining Server
Agency Recruit
01.2021 - 05.2024
SCDF
Emergency Department
05.2018 - 05.2020
No Degree - Mechanical Engineering
Institute of Technical Education
gaming
I have gaming community when I free i will be online and play games with them
sometimes go out and eat like normal hangout activites