Mohamed Refaai
Summary
Proactive and customer-focused, excelled at Challenger by enhancing shopping experiences through exceptional service and maintaining a pristine store environment. Demonstrated strong problem-solving abilities and teamwork, contributing to inventory management and customer satisfaction. Skilled in customer service and reliable, consistently met company and customer needs.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Challenger
04.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Diploma - Business Analytics
PSB Academy
6 Raffles Blvd Singapore 03959410.2021
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Reliability and punctuality
- Flexible schedule
Timeline
Retail Sales Associate
Challenger
04.2021 - 01.2022
Diploma - Business Analytics
PSB Academy
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