Czaryna Kaye Mendoza Clemente

Research Assistant/Clinical Research Coordinator, Department of Paediatrics, Yong Loo Lin School of Medicine, National University of Singapore

Key Responsibilities:

• Study Coordination: Co-Investigator and coordinator for multiple studies, including CASPER, HRQoL, CHILD, and SPECTRA with responsibilities that involve patient recruitment, data management and study logistics.
• Regulatory Compliance: Ensured compliance with regulatory requirements, including obtaining ethics approvals for various studies and facilitated the enrollment of the NUH Cardiac Programme into The World Database for Paediatric and Congenital Heart Surgery Database.
• Clinical Research: Conducted phlebotomy, electrocardiograms, and assisted with echocardiograms on patients and research participants.
• Laboratory Techniques: Performed blood processing and PBMC isolation for research purposes.
• Administration: Handled procurement, grant management, and supervised undergraduate research students.
• Communication: Collaborated with researchers, project leads, and team members to achieve common goals.

Additional Roles:

• CiTY Division Representative and Safety & Health Lead
• Site Administrator and Data Coordinator of the NUH Cardiac Programme for The World Database for Pediatric and Congenital Heart Surgery Database

Studies

• CASPER: Cardiac Sequelae in Paediatric Cancer Survivors Study
• HRQoL: Health-related Quality of Life in Children and Adolescents with Heart Diseases
• CHILD: Circulating Endothelial Cells in Kawasaki Disease Study -
• SPECTRA: Understanding Human Thymic Ageing and Its Mechanisms

Medical Technologist, Innoquest Diagnostics Pte Ltd. at Thomson Medical Centre

Key Responsibilities:

• Test Analysis and Reporting: Interpreted test results, ensuring accuracy and providing critical information for patient care in the Biochemistry, Microbiology and Haematology departments.
• Laboratory Operations: Followed protocols for specimen processing, analysis, and results reporting. Operated, calibrated, and troubleshot laboratory equipment.
• Phlebotomy and Specimen Collection: Competently performed phlebotomy, drawing blood samples for clinics, the Bone Marrow Donor Programme, and Cord Blood Banks including Singapore Cord Blood Bank, CryoViva and CordLife. Utilized specialized techniques, including heel prick for neonates and finger prick children.
• Communication and Data Management: Effectively communicated with medical staff regarding results via phone, fax, and reports. Demonstrated proficiency in data entry, handling queries, and managing billing and outstanding lists.

Junior Medical Technologist, Quest Laboratories Pte Ltd. at Paragon Medical Centre

(Part-time: March 2019-May 2019)

(Internship: September 2018- February 2019)

• Operate and troubleshoot a variety of analyzers in the Haematology and Biochemistry department.
• Interpret results of samples and repeat when necessary.
• Involved in quality improvement and risk management workshops.

• Observed dermatological procedures, expanding my understanding of clinical dermatology and developing appreciation for the skills and expertise required in dermatology.
• Coordinated medication logistics by sorting and labeling medicines prior to distribution to the respective clinics.
• Tallying sales at the end of the day.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional customer service by addressing queries and concerns in dressing rooms, while maintaining a tidy and organized store environment through efficient merchandising and stock management.