CYTHIA ALEXIS TAN
Summary
I am an organized and dependable candidate previously successful at managing multiple priorities. I yearn to take on added responsibilities to meet goals. I am a detail-oriented team player with strong organizational skills. I have presented the ability to handle multiple projects simultaneously with a high degree of accuracy.
I seek to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Associate Financial Service Manager
Income Pte Ltd.
01.2021 - Current
- Checked submitted financial documentation for accuracy and integrity against internal and regulatory standards.
- Developed improvement plans to continuously develop individual and group performance, knowledge and abilities.
- First in agency sales for year 2022
- Top Rookie award
- Million Dollar Round Table awardee
- Ensured all financial transactions and documents are accurate and fit into MAS's guidelines
Marketing and Business Development Manager
SG Part Timers Pte. Ltd
03.2020 - 08.2020
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral by interns
- Continually maintained and improved company's reputation and positive image in markets served.
- Worked under short timeframes for recruitment initiative; made an average of 400-500 outbound calls to prospective leads
- Managed relationship with clients and organize schedules for up to 30 clients
- Draft and proofread Shareholders Agreement, Employment Agreements and Partnership Proposal
Administrative Support Specialist
Grab
07.2018 - 11.2018
- use zendesk CRM software efficiently to manage vendors and staff communication and facilitate dispute resolution
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Survey and Research Associate
Forbes
06.2018
- Project based, last project
Telemarketing Executive
Prudential
02.2018 - 04.2018
- Answered calls, took messages, and transferred calls to correct individuals.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Made average of 80 outbound and inbound calls per day.
Retail Sales Associate
Changi Airport Group
01.2018 - 04.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized upselling techniques to promote additional products and increase sales.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Marketing Associate
Rapellez Beauty and Facial
08.2017 - 12.2017
Admin Assistant
AXA
10.2014 - 12.2014
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data
- Proofread confidential financial agreements and communicate with superiors for necessary amendments
Education
Bachelor of Law (Hons) - Bachelor of Law(Hons)
Monash University
07.2028
Skills
- Communication and Interpersonal Skills
- Experienced in public speaking and debate/ Clinched awards in Debate competitions/
- Trained in Business Communications/ Received certified Service training in CAG
- Reading and Writing Skills
- Proficient usage of Microsoft Word and Microsoft Powerpoint
- Research and Analysis; Literature Reviews, critical and analytical writing
- Project Management
- Administrative Support
- Documentation Skills
- CRM Tracking
- Documentation and Compliance
Accomplishments
- Fitness enthusiast, proud member of the Ultimate Team in Serangoon Junior College- Enjoy reading and writing Literature- Natural inclination to Economics-related subjects- Enjoy a good debate on political and philosophical topics and anything thoughtinvoking
Timeline
Associate Financial Service Manager
Income Pte Ltd.
01.2021 - Current
Marketing and Business Development Manager
SG Part Timers Pte. Ltd
03.2020 - 08.2020
Administrative Support Specialist
Grab
07.2018 - 11.2018
Survey and Research Associate
Forbes
06.2018
Telemarketing Executive
Prudential
02.2018 - 04.2018
Retail Sales Associate
Changi Airport Group
01.2018 - 04.2018
Marketing Associate
Rapellez Beauty and Facial
08.2017 - 12.2017
Admin Assistant
AXA
10.2014 - 12.2014
Bachelor of Law (Hons) - Bachelor of Law(Hons)
Monash University
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