CRYSTAL CAI
Summary
Proven HR Manager with a track record of enhancing workforce productivity and reducing turnover.. Skilled in strategic workforce planning and performance management, I excel in fast-paced environments, demonstrating exceptional communication and multitasking abilities. Focus on payroll accuracy and employee relations, I thrive as both a team leader and independent contributor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
HR Manager
Oneberry
08.2023 - 05.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Internship management
- Keeping in touch with latest government initiatives such as grants and tapping into them to cut cost for the conpany
- Statutory surveys
- All MOM and workpass issues
- Recruitment for all levels
- ISO management for HR
HR Manager
Everest Gold
06.2019 - 01.2023
- Handled payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Recruitment in timely and effective manner.
- Organized and led staff orientation programs and training to promote collaboration.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Creating and maintain staff handbook.
Assistant HR Manager
Singapore Discovery Centre
05.2018 - 03.2019
- Payroll processing
- Psychometric assessments
- Supported diversity initiatives within the company through targeted recruitment efforts and inclusive policy development.
- Maintained accurate records of personnel data, ensuring compliance.
- Enhanced workplace culture by organizing team-building events and promoting open communication channels.
- Conducted thorough exit interviews to identify areas for improvement within the organization.
- Developed succession planning strategies to ensure smooth transitions during periods of organizational change or growth.
- Served as a liaison between employees and management, addressing concerns and resolving conflicts promptly.
- Reduced company turnover rate by implementing effective retention strategies and regularly reviewing employee feedback.
- Improved employee satisfaction by streamlining the onboarding process for new hires.
- Assisted in conducting internal investigations related to harassment or discrimination claims, ensuring proper resolution according to established guidelines.
Assistant HR Manager - Contract
MY World
12.2016 - 07.2017
Assistant HR Manager - Contract
Modern Montessori
07.2015 - 10.2016
HR and Admin Executive
Sapura Synergy
07.2010 - 01.2015
- Monthly payroll
- CPF submission
- Grants application
- Company events and welfare
- Implemented cost-saving measures through reevaluation of procurement practices.
- Office administration matters
- Handle all MOM and statutory issues.
- Payroll and HR reports
- Interviewed, recruited and trained new onboarding candidates.
- Improved employee retention rates by fostering a positive work environment and offering professional development opportunities.
- Launched new rewards program to identify and celebrate staff performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
HR and Admin Executive
Soon Li Hoe Trading
01.2003 - 12.2009
- Monthly payroll
- CPF submission
- Grants application
- Company events and welfare
- Implemented cost-saving measures through reevaluation of procurement practices.
- Office administration matters
- Handle all MOM and statutory issues.
- Payroll and HR reports
Education
Business Administration
SMA
Singapore01.2007
Skills
- Excellent Communication Ability
- Fast Paced but Accurate
- Highly multi tasking
- Deadlines Sensitive
- Independent, Proactive
- Able to work well both in a team setting or sole contributor
Additional Information
Last Drawn Salary - $5200
Expected Salary - $6000
Timeline
HR Manager
Oneberry
08.2023 - 05.2024
HR Manager
Everest Gold
06.2019 - 01.2023
Assistant HR Manager
Singapore Discovery Centre
05.2018 - 03.2019
Assistant HR Manager - Contract
MY World
12.2016 - 07.2017
Assistant HR Manager - Contract
Modern Montessori
07.2015 - 10.2016
HR and Admin Executive
Sapura Synergy
07.2010 - 01.2015
HR and Admin Executive
Soon Li Hoe Trading
01.2003 - 12.2009
Business Administration
SMA
Similar Profiles
Kafihan Raj UKafihan Raj U
Security Site Supervisor at Oneberry Technologies Pte LtdSecurity Site Supervisor at Oneberry Technologies Pte Ltd
Brandon WeeBrandon Wee
Robotics Technician at Oneberry TechnologiesRobotics Technician at Oneberry Technologies
Nithiya RajendranNithiya Rajendran
Command Centre Supervisor at Oneberry Technologies Pte LtdCommand Centre Supervisor at Oneberry Technologies Pte Ltd