Coogan Tay
Summary
Experienced facilities and operation manager with over 20 years in property services, facilities management, and environmental control. Proven expertise in managing large-scale projects, supervising teams and ensuring compliance with industry standards. Recognised for delivering results, enhancing operational efficiency, and achieving organisation goals.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance. Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
24
24
years of professional experience
Work History
Freelancer
11.2013 - Current
Operation Manager & Environmental Control Officer
One Marina Property Services Pte Ltd
11.2012 - 10.2013
- Manage operations of Mindef North Zone Airbase & Navy property and facilities.
- Oversee compliance with environmental and operational regulations.
- Develop reports and strategies for service improvements.
- Monthly FM Meetings with end users.
- Supervise a team of Technical Officers and 1 arborist.
Facilities & Security Executive, Fire Safety Manager
Kintetsu World Express (S) Pte Ltd
06.2010 - 11.2011
- Managed facilities for a logistics MNC, including renovations and maintenance
- Conducted fire drills and renewed ISO & TAPA certifications for KWE
- Procurement and renewal of maintenance contract
Manager (Administration) @ Dean's Office
National University of Singapore
12.2009 - 06.2010
- Facilities/Project Management for School of Medicine
- Resource Allocation and Management for School of Medicine
- To work with estate and safety officers to ensure all research lab space and facilities comply with safety regulations
- To manage space verification exercise on admin, research and teaching space
- Crisis Management - To assist in Crisis Management planning
- Special Projects and Events :
- - To manage the move to new NUHS admin building
- - To assist in ad-hoc projects (MD 1 & MD6 Development)
- - Enterprise Risk Management for School of Medicine
- Other duties :
- - Organisation risk management
Executive
Ascendas Services Pte Ltd
12.2005 - 11.2009
- Managed facilities for Infineon Technologies Asia Pacific.
- Prepared budgets, reports, and emergency response plans.
- Conducted safety inspections and implemented corrective actions.
Facilities Engineer
Keppel Seghers Engineering Singapore Pte Ltd
04.2005 - 12.2005
- Supervised maintenance and refurbishment projects.
- Ensured compliance with safety and operational standards.
- Supervise 4 Technical Officers and 1 Arborist.
Technical Officer
PREMAS International Ltd (CapitaLand)
08.2001 - 03.2005
- Managed contracts and maintenance for MINDEF properties.
- Supervised renovations and operational budgets.
Education
Bachelor of Engineering - Mechanical & Manufacturing
University of South Australia
01.2003
Diploma - Manufacturing Engineering
Singapore Polytechnic
01.1998
Skills
- Comprehensive facilities oversight
- Environmental & Safety Compliance
- Budgeting & Cost Optimisation
- Team Leadership & Training
- Proficiency in Microsoft Office
- Fluent in English and Mandarin; Conversational in Hokkien & Teochew
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Operations monitoring
- Decision-making
- Planning and implementation
- Employee relations and conflict resolution
- Inventory management
- Staff management
- Operations oversight
- Project management
- Employee motivation
- Staff development
- Policies and procedures implementation
- Performance monitoring
- Customer relationship management
- Client relationships
- Strategic planning
- Workflow optimization
- Process improvement
- Schedule management
- Health and safety compliance
- Regulatory compliance
- Process improvements
- Quality assurance controls
- Customer relationship management (CRM)
- Invoice processing
- KPI tracking
- Retail operations management
- Cost reduction
- Logistics oversight
- Data management
- Cross-functional collaboration
- Risk management
- Purchasing and procurement
- Budget development and management
- Cross-functional communications
- Complex problems analysis
- Data analysis
- Warehouse operations
- Performance reporting
- Building and facility management
- Maintenance planning
- Vendor sourcing
- Contract management
- Data evaluation
- Change management
- Budgeting and forecasting
Accomplishments
Completed Internship at Defence Science & Technology Agency Estate Management Office from Year 1993 to 1995
endorsed by Mr Teo Sin Kee and Mr Ng Wee Teck
Recipient of Excellent Service Award from Spring
Singapore for Premas International Ltd (A Member of
Capitaland) in the Year 2003
Organised Work-Life Balance events for Ascendas Employees for Year 2006
Travel, Coffee, Yoga
global traveller, specialty coffee culture, and mindful yoga practices.
Timeline
Freelancer
11.2013 - Current
Operation Manager & Environmental Control Officer
One Marina Property Services Pte Ltd
11.2012 - 10.2013
Facilities & Security Executive, Fire Safety Manager
Kintetsu World Express (S) Pte Ltd
06.2010 - 11.2011
Manager (Administration) @ Dean's Office
National University of Singapore
12.2009 - 06.2010
Executive
Ascendas Services Pte Ltd
12.2005 - 11.2009
Facilities Engineer
Keppel Seghers Engineering Singapore Pte Ltd
04.2005 - 12.2005
Technical Officer
PREMAS International Ltd (CapitaLand)
08.2001 - 03.2005
Diploma - Manufacturing Engineering
Singapore Polytechnic
Bachelor of Engineering - Mechanical & Manufacturing
University of South Australia
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