Congming Liu
Singapore
Summary
As a committed and detail-oriented sales professional, my focus is on delivering exceptional customer service and fostering positive experiences through a warm and attentive approach. With a methodical and organized demeanor, I bring extensive experience in effectively managing customer inquiries and transactions. My primary goal is to drive sales by consistently providing an outstanding customer journey.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Business Development Manager
Lazada Singapore Pte Ltd
08.2021 - Current
- Proactively pursued new leads using LinkedIn Sales Navigator, Google searches, and targeted cold calling to expand the pipeline. Successfully managed inbound leads and secured partnerships with a range of brands in FMCG, General Merchandise, and Electronics for Lazada LazMall.
- Successfully onboarded over 110 new brands and sellers onto LazMall across diverse categories, surpassing the fiscal year 2022 KPI
- Achieved Lazada's Star Award in November 2022 for consistently securing vital strategic brands and meeting monthly KPI targets
- Received promotion for demonstrating consistent performance and valuable contributions in 2023
Sales Account Executive
Konica Minolta Business Solutions Asia Pte Ltd
06.2019 - 07.2021
- Awarded Top Rookies (August 2019) and Top Sales (FY 2020) for consistently meeting monthly targets and identifying hundreds of new company accounts
- Enhanced and fortified current partnerships, realising an exceeding 80% success rate in cross-selling initiatives
- Created new business opportunities via digital and software cross-selling
- Managed end-to-end B2B sales cycles, from initial lead generation to successful lead closure
Marketing Intern
Nekojam Singapore Online Pet Store
11.2016 - 02.2017
- Contributed to the development and upkeep of product listing details and marketing contents on the website
- Collaboratively organised and orchestrated a marketing event named 'Inu Run' tailored for pet owners
- Provided support in the oversight of daily business administration and execution of marketing activities
- Supported strategic marketing initiatives such as annual Pet Fair Expo to captivate and acquire new clients
Education
Bachelor of Arts - Digital Business
University College Dublin
10.2022 - 04.2024
Associate of Arts -
Ngee Ann Polytechnic
04.2014 - 04.2017
Skills
LinkedIn Sales Navigator
Customer Relationship Management
Business-To-Business Sales
Lead Qualification
Prospecting and Cold Calling
Relationship Building
Solution selling
Timeline
Bachelor of Arts - Digital Business
University College Dublin
10.2022 - 04.2024
Business Development Manager
Lazada Singapore Pte Ltd
08.2021 - Current
Sales Account Executive
Konica Minolta Business Solutions Asia Pte Ltd
06.2019 - 07.2021
Marketing Intern
Nekojam Singapore Online Pet Store
11.2016 - 02.2017
Associate of Arts -
Ngee Ann Polytechnic
04.2014 - 04.2017