Colleen Sibyl Lee Wee Keow

• Managed lead queues in Salesforce(SFDC) and outreach using Salesloft, LinkedIn and other tools that includes LeadIQ, Cognism.
• Outreach and qualify inbound/outbound APAC sales leads in lead queues using BANT Qualification Framework.
• Coordinate with Account Executive of different regions of APAC to work on qualified leads and outbound outreach.
• Worked with sales team to collaboratively reach targets, fostering good working relationship to grow the given territories together.
• Collaborated closely with marketing team on weekly marketing targeted campaigns and updates on campaigns success rates.
• Work with Manager to increased client base by identifying potential customers and initiating strategic outreach.
• Participate in Regional Company's Events, oversee the booth set up, collaborate with partners and outreach to prospects that came to the booth.
• Outreach and follow ups with post events participants.
• Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth in APAC region.
• Stand in any ad hoc region that lacks BDR’s support, contributing significantly to the overall success of the team.

Achievements:

• Won Incentive on Multi Products in October 2020 with 1st on the board competing with Global BDRs.
• Won Incentive on Multi Products from Feb to March 2021 with 1st on the board, competing with APAC BDRs.
• Won Incentive on weekly target consistency for the month of July to Aug 2021.
• Total of 726 Opportunities Created with a pipeline of USD 15,654,445 across 28 Countries in APAC as of Jan 2025.

• Managed existing pass down accounts.
• Call and qualify sales leads given.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
• Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
• Work on tender, recontract, upgrade of services and all post sales enquiry such as relocation, troubleshooting of faults related to current services etc.
• Coordinate on order closing and follow through on provisioning.
• AR collection, raise credit waiver, liaise with finance on clearing existing outstanding.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Prepare review weekly on pipelines and issues relating to existing or new accounts.
• Reason for leaving: Better opportunity.

• Work on RFQ: Address customer enquiry, call and qualify customer, create quotation using SAP and CRM, send quotation.
• Meet customers to introduce products and address their queries.
• Managed existing customers on renewal proposals and sales support.
• Managed existing customers on Accounts related queries.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Assist in Cuscare as customer services in sales and customers’ enquiries.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Liaise with operations on new customers transferring to Tuas Power.
• Work on assignments that include Tender or DAS related.

Reason for leaving: Better salary package to get refinancing for Home Loan.

• Work on sales leads: call, qualify customers and confirm appointment beforehand.
• Meet customers to introduce products and point of sales support.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
• Liaise with Tuas Power account manager when met with competition during point of sales and after sales support.
• Tally with admin on administration details and commission calculation.

Reason for leaving: Career advancement, Headhunted to work direct as Account Manager of Tuas Power Supply Pte Ltd.

• Door to door approaches toward companies (B to B).
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Point of sales support and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Collected, arranged, and input information into database system.
• Follow up on after sales enquiries.
• Training new onboard sales staffs.

Achievements: Top Sales in Starhub Campaign within one month.

Reason for leaving: No basic, long working hours, found better opportunity.

• Part Time

• Part time

• Liaise with Client on the job requirement and assist to source for the right candidates.
• Handles a group of 30 over contract staffs.
• Prepare appointment letters for contract signing.
• Assist on applying employment passes for contract staffs.
• Follow up on medical checkup arrangement with candidates.
• Arrangement of interviews with candidates and clients.
• Follow through on exit interview of contract staffs.
• Cold calling while sourcing for the right candidates which include exploring their interest in the job opportunities.

Reason for leaving: Take care of my children.

• Change of Department Head, whole team move from PropNex to HSR.

• ERA, HSR and PropNex are the Top Leading Property Companies in Singapore.
• Give practical advice to clients in regards to Housing Matters.
• Arrangement of viewing schedules for Buyers/Tenants.
• Negotiate deals to ensure clients got the best offers.
• Advertise and handle phone calls on behalf of Sellers/Landlord for their house to be sold/rent at good market price.
• Handles any matters that may arise during lease period.
• Handles documentation for clients.

Reason for leaving: Did not renew my license in year 2017.

• Company Overview: AsiaPac Distribution Pte Ltd is a leading regional distribution company in distributing various brands of IT/ AV-related products as well as a Customer Care Centre for Fujitsu.
• Assist Sales Manager to manage fellow sales executives in day to day operation.
• Manage existing Resellers (Includes Superstores such as Best Denki, Harvey Norman, Challenger, Courts and etc) in sales and stocks inventory management.
• Responsible for inventory/sales forecast of Authorised Reseller for Fujitsu Notebook on Weekly/Monthly basis.
• Monthly and Yearly personal sales forecast by products.
• Work with Accounts team to monitor account receivable of all existing clients.
• Work with Technical team to assist clients on faulty goods replacement.
• Work with Warehouse team on delivery schedule of goods.
• Work with Product Managers in arranging activities for channel resellers to encourage rapport building and brands awareness.
• Stores Visit to check stocks/display inventory and rapport building.
• Cold calling new potential customers to expand client base.

Achievement:

Attain best over achiever performance in Year 2001, awarded $10K incentive.

Attain 3 month continual Top 10 above requirement in Year 2003, awarded $5K incentive.

Reason for leaving: Change of Line.