Colin Fordham
Summary
An experienced and resourceful leader with a proven history of successfully building strong teams, growing profitable business and establishing market presence across the Asia Pacific Region.
A strategic thinker with personal experience of turning-around low performing organisations into market leading producers. Offering an engaging and pleasant personality, with expertise improving customer relationships and satisfaction. Since relocating to Singapore in 2003 it has been rewarding to witness the growth and development of the companies I work for and the people I work with.
Overview
25
25
years of professional experience
Work History
Director - Asia, Senior Underwriter
Markel International Singapore Pte Ltd
04.2017 - Current
- Formed strategic partnerships and connected with potential clients to drive business development.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Drove business planning and marketing strategies to foster achievement and growth in premium up from USD7m p.a. in 2017 to over USD50m p.a. in 2022 at a combined loss ratio of 88%. Both income and result exceeding targets
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Worked alongside marketing department to effectively cross-sell company's offerings.
- Focused on maintaining existing, and, developing new profitable business opportunities for the company.
Senior Marine Underwriter
Munich Re Syndicate
04.2013 - 03.2017
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Underwrote USD9m of new premium at a combined loss ratio of 82%
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
General Manager
SeaAsia P&I Correspondents Pte Ltd
03.2009 - 01.2013
- Turned company around from near bankruptcy to SGD1m profitability and eventual sale in 4 years
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Determined proper course of action for claims processing.
Director
Thomas Miller & Co (Singapore) Pte Ltd
04.1998 - 03.2008
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Drafted and distributed reports to assist board members with critical business decisions.
- Monitored expenditures to mitigate risk of overages.
Education
High School Diploma -
Sidcup Secondary School
Sidcup, Kent, England03.1973
Skills
- Influencing Business Growth
- Sales Support
- Policy Development
- Service Delivery
- Underwriting and Adjustments
- Pipeline Management
- Data Analysis
- Business Development
- Key Performance Indicators (KPI)
Timeline
Director - Asia, Senior Underwriter
Markel International Singapore Pte Ltd
04.2017 - Current
Senior Marine Underwriter
Munich Re Syndicate
04.2013 - 03.2017
General Manager
SeaAsia P&I Correspondents Pte Ltd
03.2009 - 01.2013
Director
Thomas Miller & Co (Singapore) Pte Ltd
04.1998 - 03.2008
High School Diploma -
Sidcup Secondary School
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