Dedicated Control Room Operator within the Security Operations team at Parliament since 2017, with a wealth of knowledge and experience in maintaining a safe and secure environment. Goal is to advance, contribute, and uphold effective security within the Parliamentary Precinct through collaboration and deep understanding of security systems and processes. Passionate about providing highest quality service for clients and customers. Firm believer in combining high-quality professionalism, extensive knowledge, and experience to achieve this. Thrives under pressure and embraces challenges, leaving no stone unturned in pursuit of excellence. Committed to nurturing a positive team culture that enhances productivity and delivers superior service. Solid background in overseeing control room operations, bringing valuable expertise as a Knowledgeable security operative. Successfully manages critical systems and provides timely responses to operational demands. Demonstrates excellence in system monitoring and incident management.