Cleo Geraldine Soong
Business Development,Training & Facilitation, Program Management
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent emotional intelligence, high on interpersonal and communication skills and experience managing matrixed organizations.
Manage multiple stakeholders.
Consistently maintaining multiple year on year long term client relations. Successfully developing, implementing and conducting programs that receive excellent client feedback and participant evaluation results.
Overview
24
24
years of professional experience
2
2
Languages
Work History
Director of Business Development
Commed Consultancy Private Limited
01.2021 - Current
- Working with clients of government organizations and global multinational corporations.
- Develop Learning and Development Programs according to client's needs.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution. Adapting swiftly to changes in client's needs.
- Regularly Monitor program performance to identify areas for improvement.
- Collaborate closely with executive leadership to develop strategic plans for long-term growth.
- Lead a team of training professionals to conduct training as part of leadership training programs for small to large groups participants, ranging from 15 -over 250 at one time.
- Conduct client organizational wide training programs.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintain an inclusive and diverse team culture, promoting respect and understanding among all members.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Delivere outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Negotiated contracts with vendors to secure advantageous terms, resulting in significant cost savings.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Implemented new learning strategies depending upon employees' skill levels.
- Design and Develop training curriculum according to client's learning needs and goals.
Associate Peer Group Leader for Asia Groups
Neugroup Inc.
01.2019 - Current
- Neugroup representative in Asia.
- Managing and organizing both in-person and virtual meetings and events for APAC Regional Treasury and CFO members of Global Multinational Corporations.
- Relationship managing with APAC members.
- Strategize with leaders on how to grow client base in Asia
- Managing budget, timeline, suppliers, vendors.
- Working with sponsors and members to ensure that goals are in alignment and achieved.
- Sourcing and engaging topic experts for speaking roles in meetings and event.
- Strategizing new approaches to improve events.
Director/ In House Trainer & Facilitator
C.7.Connect
01.2001 - 01.2021
- Negotiated, prepared, and signed contracts with clients.
- Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
- Cultivated strong relationships with key stakeholders both internally and externally to optimize collaboration efforts across departments.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Adjunct Lecturer
Temasek Polytechnic
01.2006 - 01.2018
- Lecturer for subjects: Understanding Theatre, Fundamentals of Public Speaking, Psychology of Creativity.
- Designed Drama workshops in Arts Appreciation & AEM Drama courses.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Enhanced student comprehension by incorporating diverse teaching methods, including multimedia presentations and hands-on activities.
- Adapted lesson plans to accommodate various learning styles, ensuring each student''s needs were met effectively.
- Participated in departmental meetings and professional development workshops to stay informed of best practices in education within the field.
- Demonstrated commitment to lifelong learning by staying current on industry trends and research developments in the subject area.
Education
Bachelor of Arts - Arts & Humanities -Drama and Media
Murdoch University
Perth, Western Australia 02.1996 - 07.1999
Pilates Teachers' Training Certification for Mat Pilates -
Body Works Pilates
06.2004 - 01.2005
Diploma - Wealth Management
IPMA School of Professional Studies
01.2006 - 09.2006
Advance Certificate - Training and Assessment (ACTA)
Institute For Adult Learning Singapore
09.2016 - 01.2017
Diploma - Adult and Continuing Education (DACE)
Institute For Adult Learning Singapore
01.2017 - 01.2018
Certified in Essentials of Teaching and Learning - undefined
National Institute of Education
An Introduction to Safe Dance Practice in MOE Schools - undefined
Nanyang Academy of Fine Arts
Certified ScrumMaster - undefined
Scrum Alliance
Advance Certificate in Driving Sustainability For The Future - The Future of Work Through A Sustainable Lens (SCTP)
Singapore Management University
12.2024 - 07.2025
Skills
Proficient Communication skills
Interests
Dance instructor and choreographer for children and youth
Acting for Stage and Television, Short Films, Corporate Videos
Part-time Pilates instructor
Interest and hobbies
Dance, Fitness programs, Theatre, Musicals, Travelling, Learning new skills
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