Clement Ong
Toa Payoh
Summary
Results-driven Project Manager with 10+ years of experience in project management, web development, and digital design. Adept at leading cross-functional teams, optimizing project workflows, and delivering high-quality digital solutions in fast-paced agency and freelance environments. Leverages a strong technical and creative background to bridge the gap between design, development, and business objectives, ensuring seamless execution and successful project outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
Surged PTE LTD
03.2024 - 11.2024
- Led a cross-functional team of 8 across Malaysia and India to deliver e-commerce and web app projects for SME clients, ensuring high-quality and timely outcomes
- Implemented structured workflows using Trello, increasing client satisfaction by 70% through efficient resource allocation and enhanced project engagement
- Provided UX consulting and art direction, aligning design and functionality to address clients' business needs
- Key Achievement: Successfully launched the Singapore Lam Ann Association Website in 4 weeks, collaborating with Flexsolver and meeting client expectations
Program Manager (Contract)
Ogilvy Interactive
08.2023 - 12.2023
- Led a team of 6 in delivering web applications for government clients, ensuring seamless project execution through effective timeline management and stakeholder coordination
- Managed the QA process and resource allocation for smooth project delivery
- Key Achievements: Revamped the Forward Singapore Website, improving traffic by 23%
- Led the successful Changi Festive Village Website renewal within 2 months
- Managed ongoing content updates for the JTC Website, launching 15 pages within deadlines
Senior Project Manager
Germs Digital
08.2021 - 06.2022
- Led a team of 9 professionals across multiple locations, managing both local and cross-border initiatives
- Coordinated project timelines, executed QA, and optimized resource management for successful project delivery
- Key Achievements: Overhauled the NTUC Income App (UX Design), resulting in improved conversion rates
- Led the UOB Absolute & EVOL Card Website migration, enhancing the user experience and boosting traffic by 11%
- Spearheaded the UOB TMRW Rebranding Project, optimizing the website for better user engagement and conversion rates
Tech Lead / Project Manager
Germs Digital
04.2020 - 07.2021
- Collaborated with cross-functional teams on local and international projects, contributing technical insights and leadership
- Managed e-commerce projects like Luxiee.com, ensuring quality and timely delivery
Education
BACHELOR OF DIGITAL MEDIA - WEB COMMUNICATIONS
Murdoch University
02-2018
DIPLOMA IN - INTERACTIVE AND DIGITAL MEDIA
Republic Polytechnic
04.2010
Skills
- Project Management & Agile
Project Management, Agile & Scrum, Scope & Risk Management, Stakeholder Communication, Project Scheduling, Workflow Optimization, Resource Allocation, Requirements Gathering, Change & Vendor Management, Progress Reporting, Deliverable Tracking, Conflict Resolution, SDLC
Digital & Web TechnologiesWebsite & App Revamps, UX/UI Collaboration, Digital Transformation, CMS (WordPress, AEM, Sitecore, Shopify), Frontend (HTML/CSS, JavaScript, React, Bootstrap), Backend (PHP/MySQL, Laravel), Version Control (Git), DevOps (AWS, SSH), Task Automation (Gulp, Grunt), Google Analytics
Tools & SoftwareProject Management (Jira, Trello, Smartsheet, Microsoft Office), Design & UX (Adobe Suite, Figma)
Other Experiences
- Web Developer, Germs Digital, 10/01/18, 04/01/20
- Senior Designer, Refruit, 11/01/17, 09/01/18
- Front-End Web Developer, FLP Yomiko Singapore, 10/01/15, 09/01/17
- Web Designer, Digital Media Nerds, 09/01/14, 04/01/15
- Marketing Manager, Aegis Safety, 02/01/13, 04/01/14
- Junior Graphic Designer, Scanagraphic, 08/01/12, 01/01/13
Certification
- Project Management Professional (PMP) - Project Management Institute - Expected completion in March 2025
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- Foundations of User Experience (UX) Design, Google
- Google Analytics Fundamentals, Merkle
Languages
English
Chinese
Personal Information
- Full Name: Ong Boon Sern Clement
- Gender: Male
- Nationality: Singaporean
Timeline
Project Manager
Surged PTE LTD
03.2024 - 11.2024
Program Manager (Contract)
Ogilvy Interactive
08.2023 - 12.2023
Senior Project Manager
Germs Digital
08.2021 - 06.2022
Tech Lead / Project Manager
Germs Digital
04.2020 - 07.2021
DIPLOMA IN - INTERACTIVE AND DIGITAL MEDIA
Republic Polytechnic
BACHELOR OF DIGITAL MEDIA - WEB COMMUNICATIONS
Murdoch University
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