Clement Dhyriam P
Senior Business Analyst
Singapore
Summary
- Astute and skilled professional with over 15 years of experience in the payment domain, specializing in testing and providing IT solutions to banks.
- Proficient in requirement analysis and testing of cash management applications, with expertise in various testing methodologies including functional, regression, integration, system, performance, operational acceptance, and user acceptance testing.
- Experienced in analyzing and testing front-end applications for corporate customers using NEFT, RTGS, and SEPA.
- Demonstrated proficiency in working with products TCS BANCs and Finastra's GPP.
- Skilled in creating complex PL/SQL queries and generating files of different formats supported by the cash management system.
- Experienced in CBPR+ changes in GPP application and adept at formulating innovative business strategies, designing workflows, and implementing change management to ensure smooth business operations and achieve organizational objectives.
- ISTQB Certified Agile Tester with a thorough understanding of different testing methodologies like Agile and Waterfall.
- Actively involved in migrating new processes and training newly joined team members.
- Possesses a positive attitude, enthusiasm, and a strong belief in the power of teamwork.
- Versatile towards any technology, eager to learn new technologies and concepts quickly.
- Proficient in using tools such as ALM, QC, JIRA, Zephyr, Silk Central for test management.
- Skilled in creating and running automation suites using UFT and Silk Test.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Analyst
Crédit Agricole Corporate and Investment Banking
02.2024 - Current
- Analyze, and understand the business requirements from various stakeholders
- Work with Subject Mater Experts (SME) to prioritize requirements and decompose them into detailed user stories for GPP application
- Ensure the functional quality of GPP application, including participation in functional testing and providing functional support during production
- Provide walkthrough to UAT on the functional changes
- Responsible for integration testing and E2E testing of changes implemented in GPP application
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Created detailed user stories for enhancements.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Streamlined workflow for better productivity with the implementation of new software solutions.
Associate Consultant
Tata Consulting services
05.2023 - 02.2024
- Work with Development and Production support to Deliver the changes and resolve issue without impacting the BAU
- Client Management activities like working on the MSA and SOW
- Create workshop with the stakeholders to refine and requirements
- Help team to learn the changes by providing a walkthrough on the requirements
Lead Consultant
Virtusa Consulting Services PVT Limited
09.2017 - 04.2023
- Work with SME to analyze the requirement for new changes and create the requirements as stories in JIRA
- Create Test Plan, RTM and review Test cases created as per the stories or requirements
- Create workshop with the stakeholders to refine and requirements
- Help team to learn the changes by providing a walkthrough on the requirements
- Execute different phases of testing like System Integration Testing, End to End, Performance testing, Operational Acceptance testing and Regression Testing
- Improving the effort of the team by creating automation scripts for Regression pack and responsible for running Regression test scripts in HP Unified Functional Testing
- Creating Java Scripts and shell scripts to execute NFT in UNIX box
- Use to different test management application like Quality Center, JIRA, Silk center for execution of test cases and track defects
Senior Consultant
Oracle Financial Services Software Limited
03.2015 - 09.2017
- Company Overview: (Formerly i-flex solutions Ltd..)
- Proficient in creating queries using PL\SQL commands in SQL developer
- Have worked in Versatile range of modules for different regions like AP (KFTC,IBG,FX-ACH,RTGS,ACH-IN),EU ( SEPA CHANGES,FX-ACH,CBR)
- Have knowledge on different clearing system of different regions (NEFT, RTGS, MEPS, MYC, FEDWIRE, CHIPS, CHAPS, and CHATS)
- Proficiency in different phases of testing like End to End testing and User Acceptance Testing
- Good exposure to different Cash Management modules (Payments, Collections and FX)
- Proficient in writing test cases and Defect Tracking in Quality Center and JIRA
- Proficient in project analysis, testing and support
- (Formerly i-flex solutions Ltd..)
External Consultant
Randstad India Ltd
10.2013 - 03.2015
- Company Overview: (as a vendor in Oracle Financial Services Software Limited)
- Have good understanding of the functional aspect of the product and utilize the knowledge to add value to the assignments done
- Analyze and understand the assigned task using documents like FS, BRD, and SSR
- Should be able to learn and grasp the functional and technical changes as quickly as possible and provide the deliverables in a effective way
- Extensive in knowledge of SDLC and apply the same while creating and executing test cases for the assigned task
- Updating the results in HP ALM tool
- Escalate the Defects found and track the same using ALM
- Able to work with all team members effectively
- Supporting various back end systems of different regions for testing
- (as a vendor in Oracle Financial Services Software Limited)
Analyst
ROYAL BANK OF SCOTLAND
02.2009 - 08.2013
- Handling regular operations like Inward / Outward remittances, MIFT payments, FX rates payments, Treasury Payments, Exception payments and Standing Orders
- Handling functional testing, Preparing test cases and provide report on the test conducted
- Spearheading effect towards Analysis & Investigation of International fund transfers, specializing in value date and canceled cases
- Leading a team of competent executives, training them on various process and further offering guidance and motivation to enhance their capacity
- Addressing various queries, complaints, issues raised by the stake holders and resolving them to their satisfaction
- Tracking frequently recurring problems and suggesting measures to overcome them
- Rendering proactive support to the investigations team and treasury team by giving valuable decision on transaction processing
- Streamlining the internal process by effecting strict control mechanism translating into financial integrity and greater transparency
- Generating MIS reports with crucial details and presenting to the Stake holders for review
- Responsible for reviewing the process notes on regular basis and provide review and request sign off for the same
- Review the application and access rights of every user and document the same for audit purpose
- Actively participated in Process Stabilization during Migration and won accolades from the management
- Received ‘I-Appreciate’ award for exemplary performance
- Successfully completed ISTQB certification of Foundation and Agile Tester in the first attempt
Education
B.E - Computer Science & Engineering
Sriram Engineering College
01.2004 - 01.2008
Skills
- JIRA
- Agile methodology
- E2E testing
- Requirements gathering
- Business process improvement
- SQL proficiency
- Pivot tables
- Process development
Software development lifecycle
Problem-solving
Continuous Improvement Initiatives
Accomplishments
- Actively participated in Process Stabilization during Migration and won accolades from the management.
- Received ‘I-Appreciate’ award for exemplary performance.
- Successfully completed ISTQB certification of Foundation and Agile Tester in the first attempt.
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and believe.
Mobile Numbers
- +65-86486405
- +91-9941092578
Timeline
Senior Business Analyst
Crédit Agricole Corporate and Investment Banking
02.2024 - Current
Associate Consultant
Tata Consulting services
05.2023 - 02.2024
Lead Consultant
Virtusa Consulting Services PVT Limited
09.2017 - 04.2023
Senior Consultant
Oracle Financial Services Software Limited
03.2015 - 09.2017
External Consultant
Randstad India Ltd
10.2013 - 03.2015
Analyst
ROYAL BANK OF SCOTLAND
02.2009 - 08.2013
B.E - Computer Science & Engineering
Sriram Engineering College
01.2004 - 01.2008
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