Claudia Tsui
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Proficient in both English and Mandarin.
Overview
4
4
years of professional experience
Work History
Volunteer
Blossom World Society
12.2023 - 12.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Worked well in team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Event Usher
CIMB Bank
11.2023 - 11.2023
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful event information.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Supported event organizers in maintaining smooth flow of activities and minimizing disruptions.
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Maintained clean and organized venue to create a pleasant experience for guests.
- Assisted patrons with seating by giving directions and lighting paths.
- Developed strong communication skills through regular interaction with attendees, colleagues, and management staff at events.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Strengthened teamwork abilities by collaborating effectively with fellow ushers to meet event goals and objectives successfully.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained professional demeanor to represent venue and create positive impression.
- Contributed to successful event execution by promptly setting up and breaking down event materials as needed.
- Maintained clean and organized seating areas to provide a pleasant environment for event attendees.
- Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
- Received consistent positive feedback from supervisors for exemplary performance in ushering duties.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Intern
Givaudan Taste And Wellbeing
03.2022 - 09.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Gathered, organized, and input information into a digital database.
- Assisted in planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Observed packing operations to verify conformance to specifications.
- Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Collected, arranged, and inputted information into a database system.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Retail Assistant
Iora Fashion
01.2020 - 02.2020
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Prioritized helping customers over completing other routine tasks in store.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Maintained a tidy and organized store environment to comply with cleanliness standards.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Republic Polytechnic
Singapore, Null, Singapore05.2023
No Degree - NA
Whitley Secondary School
Singapore, Null, Singapore12.2019
Skills
- Skilled in Microsoft Office
- Laboratory skills
- Collaboration and Teamwork
- Risk Analysis
- Proficient in English, Mandarin
- Critical Thinking
- Cross-Functional Teamwork
- Process Inspections
- Friendly, Positive Attitude
- PPE use
- Google Drive
- Corrective Action Planning
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Volunteer
Blossom World Society
12.2023 - 12.2023
Event Usher
CIMB Bank
11.2023 - 11.2023
Intern
Givaudan Taste And Wellbeing
03.2022 - 09.2022
Retail Assistant
Iora Fashion
01.2020 - 02.2020
High School Diploma -
Republic Polytechnic
No Degree - NA
Whitley Secondary School
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