Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
BusinessAnalyst

Claudia Sean

Summary

Analytically driven professional with hands-on experience in market analysis, reporting automation, and business intelligence across the logistics and maritime industry. Proven ability to collect, analyze, and present data to drive strategic insights and improve operational efficiency. Skilled in creating interactive dashboards, producing intelligence reports, and mentoring team members on data processes. Passionate about leveraging technology to extract actionable insights and support data-informed decision-making, and currently seeking to deepen technical expertise.

Overview

3
3
years of professional experience

Work History

Business Analyst

Ben Line Integrated Logistics
08.2024 - Current
  • Built market share and revenue analysis models across six countries and sectors (e.g., Oil & Gas, Renewables) using Excel, VBA, and macros to assess regional positioning and sectoral performance.
  • Leveraged data mining techniques to produce structured market share reports and conduct SWOT analyses on competitors.
  • Generated weekly lead reports for Business Development Managers using research and market intelligence platforms.
  • Contributed to the enhancement of internal tools and researched emerging technologies to strengthen our USP by improving service efficiency, adaptability, and innovation.
  • Designed interactive dashboards and project trackers in Tableau to monitor country-specific project pipelines, development stages, and strategic opportunities.

Assistant Ship Broker Intern

Dakshin Maritime Services Pte. Ltd.
09.2022 - 03.2023
  • Conducted market and operational analysis within the chartering and brokerage industry to support strategic decision-making.
  • Collected and organized weekly data on time charter rates, dry bulk freight rates, and other key market indicators to produce trend analyses tracking rate movements and market conditions.
  • Implemented and authored a monthly intelligence report published on the company website, delivering industry insights for clients, stakeholders, and analysts.
  • Gained proficiency in maritime and logistics systems such as Compass@Sea, Portnet, TradeNet, and the AMOS system.
  • Mentored and trained new personnel on internal processes, system usage, and data reporting standards.

Education

Diploma - Maritime Business

Singapore Polytechnic
Singapore
05-2024

Skills

  • Data analysis
  • CRM systems
  • Business process modeling
  • Tableau
  • Python
  • Information modeling

Hobbies

  • Touch Football
  • Tchoukball
  • Reading

Timeline

Business Analyst

Ben Line Integrated Logistics
08.2024 - Current

Assistant Ship Broker Intern

Dakshin Maritime Services Pte. Ltd.
09.2022 - 03.2023

Diploma - Maritime Business

Singapore Polytechnic
Claudia Sean