Hi, I’m
Chantel Loh
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Coordinator position. Ready to help team achieve company goals.
Overview
5
years of professional experience
1
Certification
Work History
Bounce Singapore Pte Ltd
Host
04.2022 - Current
Job overview
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Promoted business loyalty by fostering positive customer relationships.
- Supervised children's activities, maintaining happiness, safety and well-being.
Shake Shack Singapore
Service Representative
04.2021 - 10.2022
Job overview
- Calculated totals, processed payments and issued receipts.
- Cooked, prepared and bagged food for customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
IORA Singapore
Sales Representative
11.2019 - 01.2021
Job overview
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
F1 Singapore Grand Prix
Service Ambassador
09.2022 - 10.2022
Job overview
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Greeted customers warmly and pleasantly answered inquiries.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
Nike, Inc
Retail Assistant
11.2018 - 12.2018
Job overview
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Institute of Technical Education
Technical Certificate from Leisure Travel Operations
03.2023
Institute of Technical Education
Technical Certificate from Travel And Tourism
01.2021
CHIJ ST. Theresa's Convent
N Levels
12.2019
Skills
- Reservation Coordination
- Customer Retention
- Equipment Operation
- Operational Procedures
- Product Selection
- Guest Services
- POS Systems
- Ensuring Guest Safety
Accomplishments
- Formula 1 2022
- Service Crew AmbASSAdor
- TrAffic Flow of the seAts Assisting guest to their seAts Lost & Found
- Formula 1 2019 Support Crew
- Support Service Crew
- Be on stAnd by if one of the crew is down BACk-end support
- Theresian Rosebud Award- 2019
- This AWArd is given to students who uphold the spirits of shAring And Around her
- Novice Ten Pin Bowling Competition
- I wAS Selected to represent my secondAry school in this competition
- Leadership Module Camp, CHIJ ST
- THERESA CONVENT
- This A CAmp thAt I hAd ACCOmplished to build up my leAdership skills through the 4D3N
- Student Council "Events Department", CHIJ ST
- THERESA CONVENT- 2019
- In the yeAr 2016, I wAS Promoted to student council, And I wAS trAined in hAndling the school's event plAnning And monthly duty roster After A yeAr I stArted leAding the juniors
- Student Council "Trainee" , CHIJ ST
- THERESA CONVENT- 2016
- From yeAr 2015, i wAS Undergoing trAining And building myself to be A better leAder to leAd others
- Class Vice-chairman , CHIJ ST
- THERESA CONVENT
- In the yeAr 2015, I wAS Selected to be the Vice-chAirmAn of the clASS through votes from my clASSmAtes
- I Help in ASSisting the clASS With AdministrAtive works such AS ClASS Funds, ClASS T-shirt designing, And Forms collections.
Certification
- Theresian Rosebud Award, 2015 - 2019
- First Aid Certification, 2023
- Food & Hygiene Certificate, 2019
Languages
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Service Ambassador
F1 Singapore Grand Prix
09.2022 - 10.2022
Host
Bounce Singapore Pte Ltd
04.2022 - Current
Service Representative
Shake Shack Singapore
04.2021 - 10.2022
Sales Representative
IORA Singapore
11.2019 - 01.2021
Retail Assistant
Nike, Inc
11.2018 - 12.2018
Institute of Technical Education
Technical Certificate from Leisure Travel Operations
Institute of Technical Education
Technical Certificate from Travel And Tourism
CHIJ ST. Theresa's Convent
N Levels
- Theresian Rosebud Award, 2015 - 2019
- First Aid Certification, 2023
- Food & Hygiene Certificate, 2019
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