Clariss Chua
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Dedicated to following health and safety guidelines and handling food items properly. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Server
Jimmy Monkey
2023.02 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Starbucks
2022.12 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Prepare drinks based on solid understanding of individual customer needs and preferences.
Retail Assistant
Care Bear Singapore
2022.11 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Iquit Activation
Gees Marketing
2023.06 - 2023.07
- Encourage people to quit smoking.
- Explaining the importance of quitting smoking and the incentive one will get.
Hawker Activation
Gees Marketing
2023.01 - 2023.07
- Responded to customer inquiries and provided technical assistance.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, and devices to set up work stations for employees.
- To promote importance on healthy living.
Kinto One Shell Campaign Event Staff
Job Studio
2022.11 - 2022.12
- Provide customer service, assists in redemption counter, and product sharing.
- Approach public and promote campaign.
Warehouse Logistics
Talentvis
2021.11 - 2021.12
- Data entry of details, picking and packing of returned items, and inventory count.
- Logistics admin cum packer.
Sandwich Artist
Subway
2020.11 - 2021.01
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Accurately operated cash register to process customer payments.
Education
No Degree - Landscape Design And Horticulture
Ngee Ann Polytechnic
Singapore04.2025
No Degree - O Levels
Geylang Methodist Secondary
Singapore 11.2022
Skills
- Food Preparation and Safety
- Stocking and Replenishing
- Suggestive Selling
- High-Volume Dining
- Dining Customer Service
- Quality Control
- Cash Handling
- Regulatory Compliance
- Performance Improvement
Timeline
Iquit Activation
Gees Marketing
2023.06 - 2023.07
Server
Jimmy Monkey
2023.02 - Current
Hawker Activation
Gees Marketing
2023.01 - 2023.07
Barista
Starbucks
2022.12 - Current
Retail Assistant
Care Bear Singapore
2022.11 - Current
Kinto One Shell Campaign Event Staff
Job Studio
2022.11 - 2022.12
Warehouse Logistics
Talentvis
2021.11 - 2021.12
Sandwich Artist
Subway
2020.11 - 2021.01
No Degree - Landscape Design And Horticulture
Ngee Ann Polytechnic
No Degree - O Levels
Geylang Methodist Secondary
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