Clarence Eduardo Diesto

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Managed team of 35 employees, overseeing hiring, training, and professional growth of employees.
• Prepared variety of different written communications, reports and documents to ensure smooth operations.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Collaborated with LKC instructors to implement best practices to enhance student learning.
• Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
• Responsible for smooth and efficient operations of inpatient Phlebotomy Services under Department of Laboratory Medicine.
• Performs venepuncture according to establish polices and procedures.
• Maintains quality assurance programme in phlebotomy section.
• Conducts phlebotomy training programme for phlebotomists, staff from other departments, and medical undergraduates.
• Reviews and improves processes within Section to achieve organizational goals.
• Support Department in operational and administrative matters.
• Conducts safety and quality audits within department.
• Conducts audits and phlebotomist practices across departments to ensure proper collection of specimens to minimize rejection and erroneous results.
• Develops programme in phlebotomy training for non-healthcare applicants for possible job emplacement.
• Participates in Section’s forward planning and forecasting of requirements for equipment, premises and staff.

• Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
• Monitored patients for reactions and verified sample quality.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Prepares and plans Phlebotomists monthly roster and ensure manpower are deployed accordingly to meet phlebotomy workload demands.
• Updates Phlebotomists training records and ensure staffs are adequately trained.
• Conduct sad-hoc audit to ensure system is in place.
• Regularly reviews legal, certification and accreditation requirements (eg ISO 9001, CAP and JCI). Prepares and updates work instructions accordingly to meet requirements.
• Plans, drives and manages quality improvements projects at Hospital wide/ Departmental level as well as provide active support for staff training and equipping.
• Supervises, coaches and motivates staff. Assess and monitor staff’s performance.
• Resource person for all phlebotomy issues.
• Actively monitor department’s Quality Indicators and ensure necessary corrective actions are implemented.
• Assists Lab Manager in planning for capital budget and manpower resources.
• Assists Lab Manager to perform costing of services.
• Manages resources efficiently and effectively.
• Performs Phlebotomy in department outpatient section and hospital clinics.
• Performs any other duties as assigned by Lab Manager.

I. Therapeutic Activities

Active participation in patient care program, under the supervision of a licensed Physical / Occupational and or Speech Therapist by:

• Carrying out routine therapeutic activities such as: swallowing evaluation, diversional therapy, leg and hand exercises.
• Assist in setting up modalities for treatment.
• Facilitate department’s smooth operation by maintaining equipments, supplies and aides.
• Helps in making assistive devices for patients use.
• Assists Psychologist in conducting cognitive retraining program.
• Taught patients how to live within limits of capabilities and celebrated successes.

II. Portering Duties

• Assists in patient transfer for therapy to and from dysphagia feedings, videofluoroscopy , fiber optic endoscopy and other nursing procedures.

III. Administrative duties

• Input patient charges for billing purposes.
• In charge of staff temperature monitoring.
• Prepares Therapists weekly roster.
• Scheduled patient appointments to meet treatment requirements and provide quality care.
• Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
• Assessed treatment plans and made adjustments for maximum benefits.
• Worked in acute care setting and created individualized exercise programs for patients.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Performs blood-taking procedures: Venipuncture, Finger prick, Dorsal Venipuncture and Blood Culture collections.
• Involved in monthly Phlebotomy rotation in wards and outpatient Clinics at Mt. Elizabeth Hospital.
• Prepares daily patients statistics.