Clara Tan
Singapore
Summary
Extensive experience in providing comprehensive administrative support across various departments. Proficient in managing correspondence, maintaining filing systems, and utilising Microsoft Office tools to create impactful presentations and reports. Demonstrated strong organisational skills and a commitment to enhancing office productivity through streamlined processes and effective communication. Eager to contribute to team success while ensuring exceptional service to stakeholders and supporting new team members with training resources.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Central Provident Fund
04.2025 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed FAQ bot for team utilizing PairBot.
FNB Retail Assistant
Brotherbird
09.2023 - 02.2025
- Coordinated with vendors to ensure timely delivery of products.
- Up-sold and cross-sold products to customers, resulting in an increase in average order value.
- Built strong customer relationships by listening and responding to their requests in a timely manner.
- Assisted customers with product selection, checkout and returns.
- Tracked and reported sales, promotions and discounts.
Admin Assistant
DNDT PTE. LTD.
04.2023 - 09.2023
- Monitored and ordered office supplies, ensuring that the office was always stocked with necessary items.
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations.
- Assisted in daily operations of the medical office, including filing and maintaining patient and office records.
- Created and distributed weekly operational updates to keep employees informed of changes and progress.
- Developed and implemented processes and procedures to streamline office operations.
Admin Assistant
Linde Materials
01.2023 - 04.2023
- Successfully identified and resolved data entry errors, resulting in improved data accuracy.
- Conducted data entry and verification to ensure data accuracy and completeness.
- Developed and maintained reports to track data entry progress.
- Developed and maintained data entry guidelines and processes to ensure accuracy and consistency.
- Identified and corrected data entry errors by cross-referencing information with source documents.
- Collaborated with data analysts to define and document data requirements.
Admin Assistant
Starhub
06.2022 - 12.2022
- Streamlined administrative processes to enhance efficiency and reduce turnaround times.
- Coordinated meetings and managed calendars for team members, ensuring optimal use of time.
- Provided exceptional customer service to internal and external stakeholders.
- Developed training materials and resources.
- Maintained accurate records and documentation for easy retrieval and reference.
Education
Diploma - Apparel Design And Merchandising
Temasek Polytechnic
Singapore04.2023
O Levels -
Loyang View Secondary School
12.2019
Skills
- Administrative Support
- Microsoft Office
- Organisational Skills
- Team Collaboration
Timeline
Administrative Assistant
Central Provident Fund
04.2025 - Current
FNB Retail Assistant
Brotherbird
09.2023 - 02.2025
Admin Assistant
DNDT PTE. LTD.
04.2023 - 09.2023
Admin Assistant
Linde Materials
01.2023 - 04.2023
Admin Assistant
Starhub
06.2022 - 12.2022
Diploma - Apparel Design And Merchandising
Temasek Polytechnic
O Levels -
Loyang View Secondary School