Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Clara Lee

Senior Executive, Business Development

Summary

Driven by a passion for community care, Enhancing business growth through strategic employer engagement and advocacy. Expertise in CRM management and team collaboration led to significant advancements in employment services. Skilled in negotiations, resilience and adaptable in relationship building management.

Overview

16
16
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Business Development, Senior Executive

SPD
07.2023 - Current
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies for employment services and sheltered workshop.
  • Review Artisan Collab product pipeline, ensure programme sustainability. Achieve sustainable programme funding through sales pipeline.
  • Employer engagement, outreach to advocate for inclusive hiring in workforce, training opportunities as well as employment placement.
  • Support and coach Persons with Disabilities on career development, empower them to be independent. Exceed Placement and Job Support Target of hiring 16 Persons with disabilities.
  • Manage procurement and RFQ and sourcing for vendors and products for new business model.
  • Conducted comprehensive market research and analysis to identify emerging trends and inform business development initiatives

Employment Support Specialist

SPD
12.2021 - 06.2022

• Community outreach, pursue and engage employers towards securing job and internship opportunities for clients in open, supported and/or sheltered employment.

• Conduct job search and liaise with employers on internship and employment issues for clients.

• Recommend training for clients to improve employability.

• Co-ordinate job placement process, including workplace assessment, employment negotiation and job task analysis.

• Provide job coaching including pre-employment preparation, on-the-job training and facilitation of a support network for clients.

• Maintain and update case management database and employers' database.

Achieve Top placement of 42 Persons with disabilities for 3 years

Employment Support Specialist

SPD
03.2017 - 06.2020
  • Accomplished top placement of 37 , 6 successful internship for Persons with Disabilities with institute of higher learning.
  • Increase 15 employers to engage with company in more than 1 way through inclusive hiring, volunteer, purchase of artisan products, sponsorship and donation to assistive technology funding.

HR and Admin Manager

HL Manufacturing Pte Ltd
01.2016 - 01.2017
  • Managed and motivated employees to be productive and engaged in work. Involved in recruitment, employee training and assist in payroll matter.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders toward established business goals.

Senior Marketing Executive

Prime-D Property
01.2012 - 01.2015
  • Developed strong relationships with clients and prospects to manage their property transactions and rental transactions.
  • Negotiate contracts such as sales, tenancy agreement
  • Managing property inspection, take over and handover to tenants
  • Market research leverage on various marketing platforms in driving company sales and growth.

Senior Marketing Executive

Clouet Trading Pte Ltd ( Denis Freres Group)
01.2009 - 01.2011
  • Conducted comprehensive market research to identify emerging trends and opportunities for business growth.
  • Cultivated strong relationships with key clients, resulting in repeat business and long-term loyalty.
  • Brand Management of Ayam Brand and core agency brands including above-the-line and below-the-line marketing campaigns.
  • Coordinated staffing for various marketing and FMCG events.

Education

Bachelor of Arts - Bachelor of Business (Management)

RMIT University
Singapore
04.2001 -

High School Diploma -

NgeeAnn Polytechnic
Singapore
04.2001 -

Skills

Customer Engagement

Business development and planning

Customer Service

Proposal Writing

Partnership Development

CRM Management

Marketing

Team Collaboration

Team Collaboration

Certification

Basic Cardiac Life Support (BCLS) + AED Course

Accomplishments

    1. Singapore Health Quality Service Awards 2024 – Gold award


    2. SPD Excellence Award 2023 - Gold award


    2.Guest Speaker for community outreach and inclusive hiring

    SGEnable Public Service Inclusive event April 2023, WSG Employers connect Event April 2023, OCBC Bank Disability awareness talks Aug 2023, , SEN Conference Nov 2023 , Speaker and Panelist for Oct8 and ASME Inclusive Employment Talk Dec 2023 , Precentor to Ministry of Education Malaysia with SGEnable May 2024.

Timeline

Basic Cardiac Life Support (BCLS) + AED Course

12-2023

Business Development, Senior Executive

SPD
07.2023 - Current

Communication in Autism Differences & Support Strategies

03-2023

Working with Caregivers to Support Employment of Persons with Disabilities

01-2022

Employment Support Specialist

SPD
12.2021 - 06.2022

Employment Support Specialist

SPD
03.2017 - 06.2020

HR and Admin Manager

HL Manufacturing Pte Ltd
01.2016 - 01.2017

Senior Marketing Executive

Prime-D Property
01.2012 - 01.2015

Senior Marketing Executive

Clouet Trading Pte Ltd ( Denis Freres Group)
01.2009 - 01.2011

Bachelor of Arts - Bachelor of Business (Management)

RMIT University
04.2001 -

High School Diploma -

NgeeAnn Polytechnic
04.2001 -
Clara Lee Senior Executive, Business Development