Summary
Overview
Work History
Education
Skills
-2 Handicap in Polo
Timeline
BusinessDevelopmentManager
Claire Graham

Claire Graham

Urban Planner

Summary

I worked in London in the private planning sector for over 12 years, working and leading on large scale urban redevelopment projects. I worked in a senior position as Associate Director, leading large multi disciplined teams on large scale urban redevelopment projects such as New Covent Garden Market. I also led the London team for business development, working closely with govenment officials, including attending meetings at No.10 Downing Street.


Since moving to Singapore in 2018, I have led a non-profit organisation and set up and manage a company.

I am the owner and founder of Silk Flowers Singapore, a leading artificial flower company. As a business owner, I am responsible for overseeing all aspects of the business, from creative design to sales and marketing, operations, and financial management. I am passionate about innovation and strive to stay at the forefront of the industry by constantly exploring new materials and techniques.

One of my primary goals as an entrepreneur is to provide my clients with the highest level of service and quality possible. This includes everything from sourcing the best materials and creating effective production processes to providing outstanding customer service and support.

I am also the Vice President for First Hand Volunteers- a society in Singapore committed to supporting two charities in Cambodia. One of my primary responsibilities is to plan and execute successful fundraising events that generate much-needed funds for our cause. This involves everything from developing event concepts to securing sponsorships, and managing logistics. I am proud to say that our events have been highly successful, with each one exceeding our fundraising goals.

In addition to event planning, I am also responsible for helping to manage our team of dedicated volunteers. This involves recruiting new members, and ensuring that everyone is working towards our shared mission.

Outreach is also a key part of my role as President. I am committed to spreading awareness about our cause and the impact that our fundraising efforts have on the people of Cambodia. This involves everything from social media campaigns to speaking engagements and community events.

At home, I am the mother to 3 young and lively kids, and enjoy horse riding in my spare time.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Business Owner

Silk Flowers Singapore
12.2019 - Current
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Urban Planner

Capita
04.2011 - 08.2017
  • Oversaw architectural plan creation and dealt with issues regarding zoning and development for a number of town centre projects including New Covent Garden Market.
  • Corresponded with private and public sector clients and project contributors to provide status updates and solidify timelines.
  • Maintained and applied knowledge of local and state government codes and requirements regarding land use. Regularly worked with local councils, stakeholders and developers on developing planning policy.
  • Managed large scale multi million pound project timelines, filing documents properly and on time.
  • Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
  • Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
  • Conducted research on Tall Buildings across London to prepare plans by holding interviews, preparing questionnaires, reviewing various types of documents and handling field observations. Presented final results in seminars in UK and Europe, and published in National Press.
  • Spoke publicly to discuss planning projects, garner interest and build support for community areas and government buildings.
  • Responded to public inquiries and complaints.

Urban Planner

Deloitte
09.2006 - 04.2011
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Supported senior leadership by developing status reports on activities related to development of planning strategy for large scale projects

Education

Master of Science - Development Planning

University of Reading
UK
09.2005 - 09.2006

Bachelor of Science - Human Geography

University of Reading
UK
10.2002 - 09.2005

Skills

Strategic planning

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-2 Handicap in Polo

I started playing polo in January 2020, and in that time I have trained to a standard where I have passed the test to be officially awarded a -2 handicap, accredited by the AAP polo school.

Timeline

Business Owner

Silk Flowers Singapore
12.2019 - Current

Urban Planner

Capita
04.2011 - 08.2017

Urban Planner

Deloitte
09.2006 - 04.2011

Master of Science - Development Planning

University of Reading
09.2005 - 09.2006

Bachelor of Science - Human Geography

University of Reading
10.2002 - 09.2005
Claire GrahamUrban Planner