Cindy Qiu Xia Lim
Takashimaya
1
Language
Dynamic retail professional with experience at Takashimaya, excelling in customer service and inventory management. Proven ability to resolve complaints and enhance customer loyalty through effective communication and empathy. Skilled in cash handling and stock replenishment, consistently maintaining high standards of safety and cleanliness. Eager to leverage my skills in a new role.
Work History
Retail Assistant
Dear Sir/Mdm
I have work in Takashimaya at Orchard as a Retail Assistant, Serving Customer and Cashier duty.
Later I went to work as an Infant care Teachers. At the moment I am a Restaurant Service Crew and would like to apply for for different position and I am willing to learn.
- Resolved customer complaints promptly, fostering positive relationships and customer loyalty.
- Conducted inventory checks regularly, identifying discrepancies and supporting stock management efforts.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Boosted store's reputation through courteous and professional customer service.
Education
GCE Normal Level
Skills
Customer Service
Check and update Stock
Stock Replenishment
Update Customer in the latest and new Arrival of items.
Recommend the Quality and Standards of items and Pricing.
Customer assistance
Patience and empathy
Flexible schedule availability
Complex Problem-solving
Cash handling accuracy
Order processing
Product labeling
Product restocking
Flexible hours
Safety and cleanliness standards
Inventory and stocking
Basic mathematics
Languages
English
B1
Intermediate
Timeline
Retail Assistant
Takashimaya
1993 - 1994Read More
Bendeemeer Secondary School
GCE Normal Level
Read More