CINDY SOH JIA QI
Summary
Proactive HR professional from The National Kidney Foundation, adept in SAP and fostering employee relations. Excelled in strategic HR partnerships, enhancing organisational objectives and leading efficient onboarding processes. Achieved streamlined manpower planning and improved HR policy implementation, demonstrating exceptional problem-solving abilities and a confident approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Business Partner
The National Kidney Foundation
11.2022 - Current
- HR Business Partner – Nursing
- Served as the HR business partner for the Nursing department, providing strategic support on HR matters.
- Prepared and submitted monthly headcount reports to Strategic Planning and Nursing departments.
- Recreate employee handbook for the organisation.
- Contributed to manpower planning for the upcoming financial year, aligning staffing needs with organisational goals.
- Acted as the Secretariat for monthly Nursing and HR meetings, coordinating agendas and follow-ups.
- Led the onboarding process for new hires, ensuring a smooth integration into the organisation.
- Managed employee relations, including investigations, conflict resolution, and disciplinary actions, ensuring compliance with policies and regulations.
- Collaborated with department heads to implement HR policies and procedures supporting organisational objectives.
- Oversee contract renewals, re-employment, and confirmation processes for employees.
- Generated and submitted various HR reports for the HR Director/Manager, ensuring accuracy and timeliness.
- Administered contract renewal and retirement payouts efficiently and accurately.
- Managed the resignation process, including conducting exit interviews, coordinating clearance procedures, and handling documentation to ensure a smooth transition for departing employees.
HR Assistant
Yishun Health
11.2021 - 02.2022
- Maintained accurate HR records and databases, ensuring data integrity and confidentiality
- Provided administrative support for HR initiatives, such as employee engagement activities, training programs, and performance management processes
- Responded to employee inquiries regarding HR policies, procedures, and benefits, providing timely and accurate information
Sales and Marketing Intern
Far East Hospitality
06.2020 - 12.2020
- Establish Standard Operating Procedures for the department
- Handling of administrative work when required
- Contributed ideas to various projects for execution
- Standby to handle guests at the lobby when required
- Standby to help out with events when required
Catering Coordinator
Concorde Hotel Singapore
03.2017 - 08.2017
- Responsible for administrative work for the department
- Handle general enquiry regarding any type of events
- Liaise with banquet team and chefs to ensure smooth operation of events
- Doing cold calls to drive sales
Education
Bachelor in Hospitality Business with Honours - Merit
Singapore Institute of Technology
10.2021
Diploma in Hotel and Hospitality Management - undefined
Republic Polytechnic
05.2018
Skills
- SAP
- Oracle
- Problem Solving
- Human resources management
- Microsoft Office
- Communication
- Employee Relations
Certification
IHRP - Certified Professional (CP20250900176)
LANGUAGES
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
HR Business Partner
The National Kidney Foundation
11.2022 - Current
HR Assistant
Yishun Health
11.2021 - 02.2022
Sales and Marketing Intern
Far East Hospitality
06.2020 - 12.2020
Catering Coordinator
Concorde Hotel Singapore
03.2017 - 08.2017
Diploma in Hotel and Hospitality Management - undefined
Republic Polytechnic
Bachelor in Hospitality Business with Honours - Merit
Singapore Institute of Technology