Cindy Koh
Summary
Accomplished HR Business Partner and People Leader with over a decade of experience across public and private sectors, predominantly in engineering-driven and service industries. Skilled in HR transformation, stakeholder management, and organizational development, with a strong track record of implementing strategic workforce initiatives across Asia Pacific. Recognized for trusted advisory to senior leadership, navigating complex industrial relations, and delivering sustainable people solutions that enhance performance, engagement, and culture.
Overview
26
26
years of professional experience
Work History
Senior HR Manager, Business Partnering
Econ Healthcare (Asia) Pte Ltd
12.2025 - Current
- Assisted business leaders with workforce management for over 1100 staff across various brands.
- Supported the execution and review of HR policies and forms for healthcare and corporate staff.
- Facilitated disciplinary processes and addressed code of conduct issues to promote a fair workplace culture.
Senior HR Manager
Frasers Hospitality Pte Ltd
12.2023 - 10.2024
- Advised senior leaders on manpower planning, employee relations, and performance management, enhancing strategic HR alignment.
- Created competitive compensation frameworks and talent retention strategies, improving employee satisfaction and retention.
- Implemented engagement initiatives and culture-building programmes, reinforcing employer brand and promoting a positive workplace culture.
- Reason for leaving: Local business downsized
HR Business Partner
Tan Tock Seng Hospital
03.2022 - 12.2023
- Managed industrial relations and compliance while coordinating talent management programs to align workforce with business objectives.
- Partnered with business leaders overseeing 600 staff to guide reorganization and merger of three business units, enhancing organisational structure.
- Contributed to HR digitalisation projects as key committee member, implementing SuccessFactors and e-filing system to streamline processes.
HR Business Partner
Land Transport Authority
01.2012 - 02.2022
- Advised business leaders on workforce and succession planning, aligning strategies with organisational goals for 800 staff across engineering and policy divisions.
- Implemented Employee Job Scheme, enhancing career development opportunities for 1,200 engineering staff.
- Oversaw board appointments and governance policies for LTA subsidiaries.
- Developed tunnelling/underground engineering expertise ecosystem for Rail Group, fostering knowledge sharing and innovation.
HR Business Partner
Maersk Singapore Pte Ltd
01.2011 - 01.2012
HR Advisor
Manpower Staffing Services (S) Pte Ltd
01.2011 - 12.2011
HR Associate
MNCs in Shanghai
Shanghai
01.2009 - 12.2010
Senior Executive, Human Resources
Keppel Telecommunications & Transportation Ltd
01.2008 - 12.2008
Human Resources Business Partner
Motorola Electronics Pte Ltd
01.2006 - 12.2007
Human Resources Officer
Jurong Shipyard Pte Ltd
01.2005 - 12.2006
Executive Officer
SP PowerGrid Ltd
01.2001 - 12.2005
Recruitment Consultant
AZ Professionals Pte Ltd
01.2000 - 12.2000
Education
Graduate Diploma - Human Resource Management
Singapore Institute of Management
01-2003
Bachelor of Science -
National University of Singapore
01-2000
Skills
- Talent acquisition and management
- Performance management
- Workforce planning
- Problem solving
- Employee relations
- Industrial relations
- Grievance resolution
- Team leadership
- HR management
- Project management
- Crisis management
- Motivation
- Stakeholder interaction
- Operations optimisation
- Procurement process optimisation
- Negotiation
- Communication skills
- ISO 9001 Internal Auditor
- Six Sigma Yellow Belt
- MS Office suite
Accomplishments
- HR Digital Transformation – Drove the successful implementation of SuccessFactors and digitalization of 2,600+ personnel files at Tan Tock Seng Hospital
- Strategic Workforce Redesign – Developed new job frameworks and curated tunnelling/underground engineering expertise at LTA, strengthening Singapore’s engineering capability
- Large-Scale Change Management – Led reorganization and merger projects across healthcare, hospitality, and transport sectors, ensuring smooth transitions with minimal disruption
- Culture & Engagement – Designed employee engagement and retention strategies at Frasers Hospitality, driving stronger workforce cohesion and improved communication
- Crisis & Compliance Leadership – Served as Deputy Head of HR Emergency & Business Continuity Committee
Languages
English
Advanced
C1
Chinese (Mandarin)
Upper Intermediate
B2
Japanese
Beginner
A1
Timeline
Senior HR Manager, Business Partnering
Econ Healthcare (Asia) Pte Ltd
12.2025 - Current
Senior HR Manager
Frasers Hospitality Pte Ltd
12.2023 - 10.2024
HR Business Partner
Tan Tock Seng Hospital
03.2022 - 12.2023
HR Business Partner
Land Transport Authority
01.2012 - 02.2022
HR Business Partner
Maersk Singapore Pte Ltd
01.2011 - 01.2012
HR Advisor
Manpower Staffing Services (S) Pte Ltd
01.2011 - 12.2011
HR Associate
MNCs in Shanghai
01.2009 - 12.2010
Senior Executive, Human Resources
Keppel Telecommunications & Transportation Ltd
01.2008 - 12.2008
Human Resources Business Partner
Motorola Electronics Pte Ltd
01.2006 - 12.2007
Human Resources Officer
Jurong Shipyard Pte Ltd
01.2005 - 12.2006
Executive Officer
SP PowerGrid Ltd
01.2001 - 12.2005
Recruitment Consultant
AZ Professionals Pte Ltd
01.2000 - 12.2000
Graduate Diploma - Human Resource Management
Singapore Institute of Management
Bachelor of Science -
National University of Singapore