Cindi Chong Xin Yi
Personal Assistant
Singapore
Summary
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Full Time Personal Assistant
SINGAPORE IMMIGRATION CONSULTANCY PTE LTD
06.2024 - Current
- Set up new software system and attend meetings with IT team and Directors as required
- Ensuring backend work runs smoothly
- Working on monthly social media calendar
- Conduct performance reviews and regularly communicate performance expectations with the team
- Establish and implement work quality that meets the evolving needs of clients
- Manage budget and expenses according to budget guidelines set
- Prepare operational reports
- Aid as required for recruitment of both direct reports and team members
- Data entry
- Filling, scanning and printing of documents
- Attending meetings and taking meeting minutes
- Managed internal task delegation and followed up on deadlines with various departments
- Scheduled and confirmed appointments for clients, following up to reduce no-shows
- Answered customer inquiries via phone and email, maintaining high standards of service
- Running of personal errands
- Attending to visitors
- Organising festive celebration and team lunches
- Reason for leaving : Seeking a stable company with long-term growth opportunities due to observed company instability of high turnover rate and lack of clear long term strategy.
Full Time Secretary
LEGATUS GLOBAL PTE LTD
01.2021 - 06.2024
- Assisting the CEO and management team, Calendar Management, Scheduling meetings
- Attending meeting and taking meeting minutes, Filing, printing, compiling reports, Managing databases
- Monitor and maintain office supplies and inventory
- Any other ad-hoc administrative duties assigned, Logistics & invites scheduling
- Keeping track of employee records
- Processing invoices and managing office budget
- Ensuring health and safety policies are up to date, Overseeing international project to facilitate the communications and work done
- Assisting the organization’s HR and finance functions by keeping personnel records up to date
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained electronic filing systems and categorized documents.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Reason for leaving : Due to recent change of company restructuring, my role was restructured, and I’m now looking for a new opportunity.
Full Time Marketing Executive (Contract Based)
SENTOSA DEVELOPMENT CORPORATION PTE LTD
01.2020 - 09.2020
- Designing templates and graphics for defining new system roles to that cater to specific groups of targeted users
- Organizing and oversee communication campaigns/promotional events (on social media platforms)
- Conducting market research and analysis to evaluate trends, brand awareness and competition ventures
- Initiate and control surveys to assess customer requirements and dedication, Project pre and post Go-Live communication materials
- Preparing the administrative collaterals such as infographics or transcript for the marketing team
- Maintain and retain customer relationship by replying to enquiries through inbox/email and comments on social media platforms as well as providing follow ups for pending status
- Organized welfare activities including monthly birthday celebrations, employee recognition, festive events, and town hall meetings, fostering a positive workplace culture and improving staff engagement.
Full Time Personal Assistant
YASSIN KAMPUNG SEAFOOD PTE LTD
10.2016 - 11.2019
- Acting as a first point of contact, dealing with correspondence and phone calls, managing diaries and organizing meetings and appointments
- Attending meeting and taking meeting minutes, Liaising with the manager / suppliers / clients, Typing, compiling and preparations of reports
- Managing database and filing systems, Maintaining procedures/administrative systems, Translating necessary documents from Chinese to English and vice versa
- Other miscellaneous task to support the Director, In charge of ordering of office supplies and office operations such as repairs and maintenance
- Running of personal errands for the Director, Keeping track of daily sales and expenses data in Microsoft Excel, Handling basic bookkeeping for the accountant
- Cross-checking monthly bank statement with invoices/delivery order/bills/receipts received for any discrepancies
- In charge of issuing payments and claims related matter to suppliers / third-party / clients
- Conducting on board orientation for new employees
- Applying of Work Pass such as WP, SP, EP and LTVP for foreigners, Posting of job listing onto job recruitment platforms and scheduling interviews appointment for the Director
- Keeping track of employee's data such clock in/out timing, MCs and/or leaves on database (Info-Tech System)
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Participated in team meetings and staff training sessions.
- Displayed absolute discretion at handling confidential information.
- Reason for leaving : I want to expand my skills in my expertise and am seeking opportunities for continued learning and growth.
Education
Bachelor of Arts - Business Administration And Management
BIRMINGHAM UNIVERSITY
12.2023
Diploma - Accounting
Kaplan Private Institution
01.2017
N Level and O Level - undefined
YUYING SECONDARY SCHOOL
01.2015
Skills
- Office & Database Management
- Cross-Functional Communication
- Customer Service & Client Coordination
- HR Administration
- Document Preparation
- Microsoft office proficiency
- Personal correspondence
- Multitasking and organization
Additional Information
$3500
Accomplishments
- WSQ Basics of Human Resource Management Practical Training with Info-Tech HRMS
Awards
2012 - Edusave Awards Good Leadership and Service, 2013 - Edusave Awards Good Leadership and Service, 2013 - Good Progress Award, 2013 - Certificate of Achievement for SYF, 2014 - Praise Award, 2015 – Good Progress Award
Timeline
Full Time Personal Assistant
SINGAPORE IMMIGRATION CONSULTANCY PTE LTD
06.2024 - Current
Full Time Secretary
LEGATUS GLOBAL PTE LTD
01.2021 - 06.2024
Full Time Marketing Executive (Contract Based)
SENTOSA DEVELOPMENT CORPORATION PTE LTD
01.2020 - 09.2020
Full Time Personal Assistant
YASSIN KAMPUNG SEAFOOD PTE LTD
10.2016 - 11.2019
Diploma - Accounting
Kaplan Private Institution
N Level and O Level - undefined
YUYING SECONDARY SCHOOL
Bachelor of Arts - Business Administration And Management
BIRMINGHAM UNIVERSITY
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