Chu Xian Chong
Executive, Field Sales
Summary
Proven sales leader with a track record of boosting customer satisfaction and exceeding sales targets at DKSH Malaysia Sdn Bhd. Expert in customer engagement and territory management, I've mentored teams to success and negotiated profitable deals. Skilled in Microsoft Office, I excel in analytical thinking and teamwork, consistently enhancing business operations and sales outcomes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Executive, Field Sales (DE-EP Department)
DKSH Malaysia Sdn Bhd
2022.01 - Current
- Increased overall project success rate by consistently meeting deadlines and maintaining high-quality work standards.
- Mentored junior team members, providing guidance on best practices and technical expertise to support their professional growth.
- Negotiated pricing and contract terms with clients to secure profitable deals while maintaining long-term partnerships.
- Boosted customer satisfaction by providing excellent product knowledge and addressing concerns promptly.
- Achieved monthly sales targets consistently by employing various strategies.
Sales Representative (Wyeth Department)
DKSH Malaysia Sdn Bhd
2021.01 - 2021.12
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
SJ Ria Marketing Sdn Bhd
2020.10 - 2020.12
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative / Executive, Field Sales
DKSH Malaysia Sdn Bhd (U Mobile Distributor)
2015.10 - 2020.09
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Sales Representative
E-Flexi Mobile Sdn Bhd (U Mobile Distributor)
2015.05 - 2015.08
- Expanded customer base through cold calling, networking, and relationship building.
- Used customer insights to develop innovative sales strategies to increase sales.
Despatch /Sales Representative (Digi Distributor)
Perfect Comm/ AKL Digitel/ BH Mobile
2008.07 - 2015.05
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Contributed to team sales goals by upselling products and services to customers.
Education
No Degree -
SMJK Chung Cheng
Kota Bharu, Kelantan 2001.04 -
Skills
Customer Engagement
Territory Management
Sales Reporting
Sales Forecasts
Sales Training
Business Operations
Product Demonstrations
Teamwork and Collaboration
Analytical Skills
Order Processing
Stock management
Microsoft Work/Excel / Power Point
Timeline
Executive, Field Sales (DE-EP Department)
DKSH Malaysia Sdn Bhd
2022.01 - Current
Sales Representative (Wyeth Department)
DKSH Malaysia Sdn Bhd
2021.01 - 2021.12
Sales Representative
SJ Ria Marketing Sdn Bhd
2020.10 - 2020.12
Sales Representative / Executive, Field Sales
DKSH Malaysia Sdn Bhd (U Mobile Distributor)
2015.10 - 2020.09
Sales Representative
E-Flexi Mobile Sdn Bhd (U Mobile Distributor)
2015.05 - 2015.08
Despatch /Sales Representative (Digi Distributor)
Perfect Comm/ AKL Digitel/ BH Mobile
2008.07 - 2015.05
No Degree -
SMJK Chung Cheng
2001.04 -
Similar Profiles
SUBATHAVA SUPPIAHSUBATHAVA SUPPIAH
MANAGER, DISTRIBUTION CENTER OPERATIONS at DKSH MALAYSIA SDN. BHD.MANAGER, DISTRIBUTION CENTER OPERATIONS at DKSH MALAYSIA SDN. BHD.
Sajol MdSajol Md
General Warehouse Worker at Dksh Malaysia Sdn. Bhd.General Warehouse Worker at Dksh Malaysia Sdn. Bhd.
LEE FONG NGLEE FONG NG
Sales Manager at P&J PREMIER SDN BHDSales Manager at P&J PREMIER SDN BHD