Chuong Rathka
Summary
I am willing and committed to bringing good results and productivity to the bank. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
9
9
years of professional experience
Work History
Relationship Manager
at Canadia bank, Koh Pich branch
10.2022 - Current
- Drafted sales sales management reports identifying clients at risk and analyzing quality of service and implementation of new strategies.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Developed strategies to attract new customers while retaining existing ones.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Provided training sessions for colleagues on best practices related to relationship management.
Relationship Manager
at Canadia bank, Pochentong Branch
11.2020 - 10.2022
- Achieved client loyalty through quality, productivity, service and proactive management.
- Collaborated with managers to identify and develop new markets according to strategic plan, analyzing potential opportunities, and challenges.
Senior Relationship Officer
at Canadia bank, Chak Angre branch
09.2016 - 11.2020
- Grow portfolio of Corporate clients through building strong relationships with prospects and networking
- Cross Selling and promote bank products/services to both existing and potential corporate deposit customers.
- Handles customer complaints; consultation and solution.
- Provide customers’ consultation and advice value added bank solution.
- Conduct survey and keep up to date the Corporate Lending product.
Credit Officer
Real Finance Plc
03.2016 - 08.2016
Service Order
at The Spoon Restaurant
07.2015 - 02.2016
English Teacher
at PPDI Institution
12.2014 - 07.2015
Education
BA - Fiance And Banking
National University of Management
04-2019
High School Diploma -
AngreCanadiaCanadiaCanadiaSrengkim Highschool
Kampong Cham Province08-2014
Primary School -
KohTakoch Primary School
Kampong Cham Province10-2008
Skills
- Customer Service
- Communication
- Leadership
- Time Management
- Hard Work
Languages
Khmer
First Language
English
Intermediate (B1)
B1
Mr. Sok Samrith/ Mr. Hor Sivkung
References available upon request.
Timeline
Relationship Manager
at Canadia bank, Koh Pich branch
10.2022 - Current
Relationship Manager
at Canadia bank, Pochentong Branch
11.2020 - 10.2022
Senior Relationship Officer
at Canadia bank, Chak Angre branch
09.2016 - 11.2020
Credit Officer
Real Finance Plc
03.2016 - 08.2016
Service Order
at The Spoon Restaurant
07.2015 - 02.2016
English Teacher
at PPDI Institution
12.2014 - 07.2015
BA - Fiance And Banking
National University of Management
High School Diploma -
AngreCanadiaCanadiaCanadiaSrengkim Highschool
Primary School -
KohTakoch Primary School
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