I am willing and committed to bringing good results and productivity to the bank. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
9
9
years of professional experience
Work History
Relationship Manager
at Canadia bank, Koh Pich branch
10.2022 - Current
Drafted sales sales management reports identifying clients at risk and analyzing quality of service and implementation of new strategies.
Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
Developed strategies to attract new customers while retaining existing ones.
Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Provided training sessions for colleagues on best practices related to relationship management.
Relationship Manager
at Canadia bank, Pochentong Branch
11.2020 - 10.2022
Achieved client loyalty through quality, productivity, service and proactive management.
Collaborated with managers to identify and develop new markets according to strategic plan, analyzing potential opportunities, and challenges.
Senior Relationship Officer
at Canadia bank, Chak Angre branch
09.2016 - 11.2020
Grow portfolio of Corporate clients through building strong relationships with prospects and networking
Cross Selling and promote bank products/services to both existing and potential corporate deposit customers.
Handles customer complaints; consultation and solution.
Provide customers’ consultation and advice value added bank solution.
Conduct survey and keep up to date the Corporate Lending product.
Credit Officer
Real Finance Plc
03.2016 - 08.2016
Service Order
at The Spoon Restaurant
07.2015 - 02.2016
English Teacher
at PPDI Institution
12.2014 - 07.2015
Education
BA - Fiance And Banking
National University of Management
04-2019
High School Diploma -
AngreCanadiaCanadiaCanadiaSrengkim Highschool
Kampong Cham Province
08-2014
Primary School -
KohTakoch Primary School
Kampong Cham Province
10-2008
Skills
Customer Service
Communication
Leadership
Time Management
Hard Work
Languages
Khmer
First Language
English
Intermediate (B1)
B1
Mr. Sok Samrith/ Mr. Hor Sivkung
References available upon request.
Timeline
Relationship Manager
at Canadia bank, Koh Pich branch
10.2022 - Current
Relationship Manager
at Canadia bank, Pochentong Branch
11.2020 - 10.2022
Senior Relationship Officer
at Canadia bank, Chak Angre branch
09.2016 - 11.2020
Credit Officer
Real Finance Plc
03.2016 - 08.2016
Service Order
at The Spoon Restaurant
07.2015 - 02.2016
English Teacher
at PPDI Institution
12.2014 - 07.2015
BA - Fiance And Banking
National University of Management
High School Diploma -
AngreCanadiaCanadiaCanadiaSrengkim Highschool
Primary School -
KohTakoch Primary School
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