Tze Kon Chung
Summary
Proven Cabin Crew Member at Singapore Airlines, adept in customer assistance and compliance with regulations. Excelled in conflict mediation and safety procedures, ensuring a 100% compliance rate with industry standards. Demonstrated exceptional reliability, cultural sensitivity, and a commitment to continuous professional development.
Overview
28
28
years of professional experience
Work History
Cabin Crew Member
Singapore Airlines
05.1992 - 06.2020
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
Education
GCE O LEVELS -
St Patrick’s
Singapore12.1981
Skills
- Customer assistance
- Reliability and punctuality
- Equipment monitoring
- Cultural sensitivity
- Complaint handling
- Compliance and regulations
- Grooming and personal hygiene
- Security measures
- Conflict mediation
- Training and mentoring
- Company policy adherence
- Special needs assistance
- Quality control
- Team building
- Company culture and values
- First aid
Timeline
Cabin Crew Member
Singapore Airlines
05.1992 - 06.2020
GCE O LEVELS -
St Patrick’s
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