Chukwuedozie Okonkwo
Doha
Summary
Dedicated PHARMACIST offering 12 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. Experienced in overseeing inventory management, compounding and drug dispensing. Skilled in auditing medication orders and driving accuracy. Knowledgeable in all aspects of pharmaceutical compounding and drug interactions. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Volunteer
Al Kawther Pharmacy
02.2024 - 07.2024
- Increased overall efficiency of the pharmacy through regular monitoring of equipment functionality.
- Provided excellent customer service while addressing patient inquiries and concerns related to medications and healthcare needs.
- Actively participated in ongoing training programs, staying current on industry knowledge and best practices for optimal patient care.
- Contributed to an inclusive working environment through effective communication with team members.
- Supported efficient pharmacy operations by maintaining a clean and organized workspace.
- Aided in enhancing patient satisfaction by promptly addressing any issues that arose throughout their visit.
Clinical Pharmacist
Federal Medical Center
04.2017 - 01.2024
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Evaluated and monitored laboratory data to drive safe and effective medication therapy.
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Maintained appropriate drug records and completed reports as necessary.
Medical/ Sales Representative
SKG Pharma.
02.2014 - 04.2017
- Generated revenue by liaising between doctors and companies to sell products.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Conducted market research to collect information and insights about target market.
- Worked with medical teams on smooth implementation and operation of new products.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Networked at events and by phone to expand business profits and revenues.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Used consultative sales approach to understand and meet customer needs.
Community Pharmacist
Mizpah Pharmacy
05.2013 - 12.2023
- Performed technical processes required to dispense medications to patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Educated patients on proper medication use.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Managed drug and supply inventories.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Reconstituted oral liquids.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Intern Pharmacist
University Of Abuja Teaching Hospital
03.2013 - 02.2014
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Managed drug and supply inventories.
- Reconstituted oral liquids.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Communicated closely with patients, ensuring medical information was kept private.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Assisted pharmacist in final review of filled prescriptions.
Education
Bachelor Of Pharmacy (B.Pharm) - Pharmacy
Madonna University
West African Secondary Certificate -
Government Secondary School
First School Leaving Certificate -
Judy Children School
Skills
- Filling of Prescriptions
- Medication Dispensing
- Pharmaceutical Care
- Drug therapy intervention expert
- Clinical pharmacy practice expert
- Patient counseling and proper medication use expert
Certification
Dataflow verification and prometric, DHP-(MOPH) state of Qatar
Annual practicing license(2024), Pharmacist's council of Nigeria
Languages
English
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Timeline
Pharmacy Volunteer
Al Kawther Pharmacy
02.2024 - 07.2024
Clinical Pharmacist
Federal Medical Center
04.2017 - 01.2024
Medical/ Sales Representative
SKG Pharma.
02.2014 - 04.2017
Community Pharmacist
Mizpah Pharmacy
05.2013 - 12.2023
Intern Pharmacist
University Of Abuja Teaching Hospital
03.2013 - 02.2014
Bachelor Of Pharmacy (B.Pharm) - Pharmacy
Madonna University
West African Secondary Certificate -
Government Secondary School
First School Leaving Certificate -
Judy Children School
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