Chuen Wee Luah
Summary
To embark on a challenging and dynamic career by contributing good skills, knowledge and working ethics acquired
Customer-oriented, strategic-thinking professional successful in cultivating partnerships, retaining top accounts and growing profit channels.
Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products.
Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
19
19
years of professional experience
Work History
Sales Executive
Johnson Controls (Singapore) Pte Ltd
12.2024 - Current
- Company Overview: Hunter Role - aftermarket sales and services (parts, labour) for industrial refrigeration, HVAC systems & Fire solutions
- Responsible and accountable for end-to-end ownership of sales. Including short and long-term strategy for business, owning the product portfolio, identifying customer needs and creating strong value proposition
- Sales Account Management - Quotations creation, specifications, sales proposals and management of entire sales cycle.
- Site surveys, strategic relationship building.
- Ownership of sales pipeline and development activities (i.e. customer meetings, calls, emails) in CRM software.
- Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.
Senior Solutions (Sales) Engineer
Rotork Controls (Singapore) Pte Ltd
03.2024 - 12.2024
- Company Overview: Aftermarket Solutions (Sales): advisory, site survey, measurements, applications, conversions, retrofit for new and existing customers.
- Data Analytics: conditional monitoring of plant/terminal assets, advocating preventive VS proactive maintenance.
- Forecast and Budget: in charge of whole aftermarket department's input revenue; peak aftermarket performance 6% increase above quarterly performance review, up 42% against 2024's budget.
- Management: managing Singapore, Vietnam and Indonesia aftermarket's input revenue as well as reporting; managing 1 reporting downline each from Vietnam and Indonesia.
- Training: introductory training and hands-on for customers, distributors and sales partners.
- Aftermarket Solutions (Sales): advisory, site survey, measurements, applications, conversions, retrofit for new and existing customers.
Service Development (Sales) Engineer
Rotork Controls (Singapore) Pte Ltd
01.2022 - 02.2024
- Company Overview: Aftermarket Solutions: advisory, site survey, measurements, applications, conversions from competitor brands to Rotork MOV, retrofit etc for new and existing customers.
- Data Analytics: conditional monitoring of plant/terminal assets.
- Aftermarket Solutions: advisory, site survey, measurements, applications, conversions from competitor brands to Rotork MOV, retrofit etc for new and existing customers.
Service Engineer
Rotork Controls Singapore Pte Ltd
12.2017 - 12.2021
- Company Overview: On site troubleshooting (both company products and non-company products fault).
- Repair and overhaul of Rotork's products (
- Preventive and corrective maintenance (planned and unplanned).
- Commissioning (FAT/SAT) and calibration.
- Installation.
- Retrofit.
- Ensure main contractors on site perform job correctly (OEM/Vendor role).
- Forte: Oil and Gas, Chemical Industial Processes, Water and Power
- Field control and network protocols proficiency: Advise customer on DCS/SCADA/LCS applications.
- Gearboxes: (quarter turn worm gear, multi turn bevel gear, spur gear) repair and overhaul.
- Instruments troubleshooting (smart positioners, limit switch boxes, solenoids).
- On site troubleshooting (both company products and noncompany products fault).
Project Engineer
Singapore Technologies (ST) Electronics
09.2016 - 11.2017
- Company Overview: Perform commissioning, installation assistance, checks, sea trials of electronics, electrical, mechanical and hydraulic systems.
- Installations, ICIT and trials.
- Assist in interfacing with 3rd party equipment onboard.
- Provide technical information and advice on installation issues (positioning, cabling, power supply etc).
- Providing service that meets agreed commitments to clients.
- Contribute to product improvement suggestions such as design, safety and reliability.
- Develop and optimize the documents and information associated with installation and support of electronic controls.
- Sailing onboard clients' vessels for integration, testing and trials.
- Daily full power up and system checks for all systems onboard vessel.
- Documentations - FRACAS, warranty claims.
- MAN engine maintenance, troubleshooting.
- KOHLER AC generator servicing, maintenance and repair works.
- DOMETIC Marine Air Systems troubleshooting and maintenance.
- Application of paint and coatings for hull (International Paint).
- Tank (Fuel and Water) Sounding calibrations.
- Fiberglass repair works using epoxy resin and putty.
- Replace, Inspect and Testing of common valves and joints (ball valve, butterfly valve, globe valves).
- Perform commissioning, installation assistance, checks, sea trials of electronics, electrical, mechanical and hydraulic systems.
- Contract position
ROV Pilot Technician
CleanHull (Singapore) Pte Ltd
04.2015 - 04.2016
- Company Overview: Carry out ROV operations in compliance with approved specifications / operative procedures to a high quality and in compliance with company safety procedures and legislation relating to ROV Systems.
- Responsible in maintenance and operation of the ROV system in accordance with company procedures.
- Responsible for adhering to the Company's Safe Operating Procedures.
- Assist ROV supervisor in preparation of required documentation and running operations in a professional cost effective manner.
- Assist in offhand purchase of spare parts for repair and maintenance of ROV.
- Carry out ROV operations in compliance with approved specifications / operative procedures to a high quality and in compliance with company safety procedures and legislation relating to ROV Systems.
Naval Combat Technician
Republic of Singapore Navy (RSN)
Tuas
06.2006 - 02.2015
- Company Overview: Naval Combat Technician (8 years 8 months of sea time), Tuas Maintenance Base (TMB) certified - CT 55 combat technician on basic and advance level of combat system troubleshooting and defect rectification.
- Last appointment held -Chief of Combat Management Systems (CMS).
- Qualified seaman petty officer.
- Key achievements: Search and Locate (SAL) / Salvage crew for MH 370 SAL (onboard MV Swift Rescue) and AirAsia QZ8501.
- Naval Combat Technician (8 years 8 months of sea time), Tuas Maintenance Base (TMB) certified - CT 55 combat technician on basic and advance level of combat system troubleshooting and defect rectification.
Education
BEng - Electrical and Electronics (Honors)
Coventry University
UKDiploma - Maritime Studies
Institute of Maritime and Business Management (IMBM)
Diploma - Electronics
Temasek Engineering School (Temasek Polytechnic)
GCE 'A' Level - Mother Tongue (Chinese Language)
GCE 'O' Levels -
Chung Cheng High School (Main)
Skills
- Leadership
- Professionalism
- Ethics
- Honesty
- Integrity
- Self-motivated
- Positive
- Team player
- Ability to work under pressure
- Minimal supervision
- Class 3 driving license
- Own vehicle
- CRM software proficiency (Salesforce)
- Forte: Oil and Gas, Petrochemical, Chemical Process Industries, Water and Power, Marine
Accomplishments
- 1st in Rotork (APAC) to secure conditional monitoring analytics contract with Shell Chemicals Seraya (Singapore)
- 2023 Valve World Exhibition (Singapore Expo) - represented Rotork, gave talk on 'reduce unplanned downtime with data driven analysis'
Personal Information
Date of Birth: 01/26/83
Languages
- English, Fluently spoken and written
- Mandarin, Fluently spoken and written
References
Available upon request
Skillsets
- Leadership
- Professionalism and ethics
- Self-motivated and positive
- Team player
- Ability to work under pressure
- Class 3 driving license with own vehicle
- CRM software - Salesforce, MS D365
Professional Development
- Supervise Workplace Safety and Health (Petrochemical and Process plant), Lifetime
- Supervise Confined Space Operations (Manhole)
- Work at Heights certified
- Ship Yard Safety (SSIC)
Languages
English, Chinese (Mandarin)
First Language
Timeline
Sales Executive
Johnson Controls (Singapore) Pte Ltd
12.2024 - Current
Senior Solutions (Sales) Engineer
Rotork Controls (Singapore) Pte Ltd
03.2024 - 12.2024
Service Development (Sales) Engineer
Rotork Controls (Singapore) Pte Ltd
01.2022 - 02.2024
Service Engineer
Rotork Controls Singapore Pte Ltd
12.2017 - 12.2021
Project Engineer
Singapore Technologies (ST) Electronics
09.2016 - 11.2017
ROV Pilot Technician
CleanHull (Singapore) Pte Ltd
04.2015 - 04.2016
Naval Combat Technician
Republic of Singapore Navy (RSN)
06.2006 - 02.2015
BEng - Electrical and Electronics (Honors)
Coventry University
Diploma - Maritime Studies
Institute of Maritime and Business Management (IMBM)
Diploma - Electronics
Temasek Engineering School (Temasek Polytechnic)
GCE 'A' Level - Mother Tongue (Chinese Language)
GCE 'O' Levels -
Chung Cheng High School (Main)