Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Scheduled employees to maintain adequate coverage during business hours.
Oversaw salon employee performance, facility cleanliness, and sales.
Salon Manager
Kelly Hair Dressing (Yishun)
09.2014 - 06.2022
Hair Stylist
Kelly Hair Salon (Hougang )
02.2010 - 09.2014
Hair Stylist
Kelly Hair Salon (yew Tee)
06.2009 - 02.2010
.
Education
Classic Haircut
1939 ACADEMY
Singapore
Institution Of Technical Education Singapore - Hair Fashion And Design
Institution of Technical Education
Singapore
01.2019
Skills
Client consultation
Appointment scheduling
Hair styling techniques
Customer consultation
Relationship building and management
Customer education
Staff management
Salon maintenance
Hair maintenance expert
Hair artistry professional
Men and women haircuts
Languages
English
Elementary (A2)
Chinese (Mandarin)
Intermediate (B1)
Chinese (Cantonese)
Elementary (A2)
Malay
Elementary (A2)
Additional Information
Certified in Advanced Hair Coloring Techniques (L’Oréal Professional Academy
Passionate about continued learning; regularly attend trends and styling technique seminars
Trained in advanced coloring techniques, including balayage, ombré, and color correction
Skilled in haircutting for all hair types, including curly and textured hair
Strong knowledge of chemical treatments: rebonding, perming, keratin smoothing
Experienced in scalp analysis and hair loss prevention treatments
Timeline
Salon Manager
GUC SALON
07.2022 - Current
Salon Manager
Kelly Hair Dressing (Yishun)
09.2014 - 06.2022
Hair Stylist
Kelly Hair Salon (Hougang )
02.2010 - 09.2014
Hair Stylist
Kelly Hair Salon (yew Tee)
06.2009 - 02.2010
Classic Haircut
1939 ACADEMY
Institution Of Technical Education Singapore - Hair Fashion And Design