Chua Wei Ni (Winnie)

Human Resources and Sales Internship:

Human Resources (HR) Experience:

• Assisted in the recruitment process by screening resumes, conducting initial interviews, and helping to onboard new employees.
• Supported HR in organizing employee training and development sessions to enhance team skills and performance.
• Helped with employee records management, ensuring that all files were up to date and compliant with company policies.
• Participated in performance review processes, assisting in the preparation of evaluation documents and compiling feedback.
• Coordinated employee engagement activities, fostering a positive work environment and team morale.

Sales Experience:

• Assisted the sales team in generating leads, managing customer databases, and conducting market research to identify new business opportunities.
• Supported the development of sales presentations and proposals, tailoring them to specific client needs and market demands.
• Engaged with clients to address their inquiries, providing information about products and services to close sales deals.
• Monitored sales performance metrics, tracked key performance indicators (KPIs), and reported progress to senior sales managers.
• Participated in workshops and presentations related to projects to gain knowledge.

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Enhanced guest experience by providing exceptional service during catered events.