Senior Compliance Manager focused on minimising and balancing organisation's liabilities by ensuring processes and training are robust and compliant with established jurisdiction regulatory standards. Quality and data driven with proven skills in spotting issues, developing resolutions and implementing corrective actions whilst adopting an empathetic approach which is digestible for stakeholders.
Overview
9
9
years of professional experience
Work History
Senior Compliance Manager, MLRO
Digital Treasures Center Pte Ltd (Dtcpay)
12.2023 - Current
Management and enhancement of AML Program:
Optimised KYC/KYB (CDD & EDD) onboarding process which resulted in an increase of 50% more clients (retail & corporate) onboarded after 3 months
Identification of periodic CDD/EDD reviews not performed, remediated compliantly within 1 month
Identification of on-chain transaction screening gaps where all Tron network transactions were not screened, remediation is ongoing with 67% completion rate since identification in Feb 2024. This also resulted in identification of 4 STRs filed.
Implementation of post transaction monitoring for online checkout, merchant POS and fiat deposit/withdrawal transactions
Partnerships
Visa Principle License (Issuer), ongoing application since Mar 2024, application is 70% completed
WorldPay (Payment Facilitator), ongoing application since Mar 2024, application is 70% completed
Liquidity Provider Partnerships, which enhanced daily settlement limits, this also includes feasibility research into stablecoins as an alternative liquidity source.
FATF Travel Rule resolution for Digital Payment Tokens (DPT) for Dtcpay
Regulatory Liaison
Active management and handling of MAS queries/request for information (RFIs)
Luxemburg Electronic Money and Payment Institutions (EMI) - ongoing
HK Trust and Company Service Providers (TCSP) - Acquired
US Money Services Business (MSB) - Acquired
APAC Regional Lead, Transaction Monitoring
Binance
01.2022 - Current
Enhancement/review of internal controls within Transaction Monitoring and cross functional overlaps
Rule tuning/monitoring – which resulted in a 42% drop in backlog and 25% reduction in false hits
Regional exchange entity integration and set up of Transaction Monitoring and data storage in accordance to local jurisdiction regulations
Compliance department reporting – ensuring management is apprised of weekly productivity and proactive escalation of any upcoming blockers
Resource management – identification and remediation of duplicated work from contract consultants due to data privacy & system limitations in process which resulted in USD 200k/month cost savings with no reduction in BAU productivity
System enhancements/migration which resulted in a 20% increase in accuracy of true hits and overall operational efficiency
Management of Regulatory examinations/external audits for Transaction Monitoring
Review of new product launches to ensure compliance with global and local jurisdiction requirements
Informal Deputy Head of Transaction Monitoring tenure from Nov 2022.
Assistant Vice President, Group Regulatory Compliance
Great Eastern Limited
01.2021 - 01.2022
Review of gap assessments & internal controls compliance of new/revised regulations
Review of compliance event reports (Regulatory Breaches), includes Inherent/Residual Impact Assessments
Review of localisation Group Regulatory Compliance Policy for foreign entities
Review and preparation of Risk Management Committee reporting
Management of internal SOPs for the Regulatory Compliance team
Management of correspondences with MAS
Provide Regulatory Advisory to business units.
Senior Manager, Head, Business Partnering and Engagement (Compliance)
Prudential Assurance Company Singapore
01.2019 - 01.2021
Provided Regulatory Advisory and Risk Assessment to business units
Review for Regulatory Compliance of third-party Strategic Partnership proposals
Review for Regulatory Compliance of recruitment schemes (Sales/Agency)
Management and creation of communication channels between Compliance and Sales/Agency division
Main point of contact for MAS liaison
Management of MAS inspection (IT and Operations)
Management of regulators for COVID-19 readiness, impact and support for consumers
Preparation of Comprehensive Risk Assessment Framework and Techniques (CRAFT) submission
Breach, fraud and incident reporting to regulators
Management of Raffles exercises (BCP exercises conducted by MAS)
Led the creation of regulatory reporting matrix for incidents and breaches
Development of internal policy for communication with Regulators
Developed SOP, design and implementation of process and controls for the newly formed Regulatory Affairs team
Management of MAS‘ annual company visit.
Assistant Director, Currency Department
Monetary Authority of Singapore
01.2018 - 01.2019
Management and coordination of the Singapore Bicentennial Note (SB) Project involving Country‘s Ministers and President
Helmed the Pre-Order and Collection System Project for the second batch of SB Notes
Coordinated banks for distribution of Singapore Bicentennial Notes
Quality and internal control checks on note production process of SB Note
Handled the intelligent banknote neutralisation systems (IBNS) project
Maintenance of the Currency Department’s internal policies
Procurement of issuance of country‘s legal tender notes.
Senior Associate, Financial Services
KPMG Services Pte Ltd
01.2015 - 01.2018
Reviewed the AML/CFT, KYC and client onboarding processes of a local and an international bank, which includes Suspicious Transactions Reporting (STR) processes
Performed credit risk assessment in accordance to MAS 612 on an international Japanese wholesale bank corporate banking department
Led client engagements, financial audit planning and compliance review
Conducted financial/operational due diligence
Performed test of internal controls and substantive testing on Treasury and Investment Banking Divisions for group level audit on an international British bank.