Christopher Solarte
Operations Supervisor
Summary
A seasoned Operations Supervisor with a proven track record at Four Seasons Group Food Solution and Catering, I excel in operations management and staff supervision. By fostering customer relations and implementing logistics oversight, I've significantly enhanced business performance and customer satisfaction. My approach combines innovative solutions with a focus on safety and efficiency. With solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
Four Seasons Group Food Solution and Catering
07.2017 - Current
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Ship Chandler
Hin Seng Pte Ltd
06.2009 - 07.2017
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
- Ensure the safety of items from loading from pier to unloading to the ship
- Checking the ordered items quantity and quality with the assigned ships staffs
- Completed visual inspections of items to check quality against standards.
- Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
- Presenting documents to the Captain such as DOs for payments
Education
Bachelor of Science - Business Management
University Of Mindanao Davao City Philippines
Davao City Philippines04-1999
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Customer Relations
- Logistics Oversight
- Safety oversight
- Customer relationship development
watching movies in netflix and learning forex trading
just chilling watching movies during my day off and learning how to trade in forex. learning forex trading is interesting to me so wheever i got free time or my day off i spend it learning different strategies in forex trading to increase my winning probability rates and to soon apply it whenever i decided to go for real trading...
Languages
English
Upper intermediate (B2)
tagalog
Bilingual or Proficient (C2)
Timeline
Operations Supervisor
Four Seasons Group Food Solution and Catering
07.2017 - Current
Ship Chandler
Hin Seng Pte Ltd
06.2009 - 07.2017
Bachelor of Science - Business Management
University Of Mindanao Davao City Philippines
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