CHRISTOPHER MARTIN
Singapore
Summary
Experienced with venue operations, event planning, and staff management. Utilizes strong organizational and communication skills to ensure seamless event execution. Track record of enhancing guest satisfaction and operational efficiency through proactive problem-solving and team collaboration.
Overview
28
28
years of professional experience
Work History
VENUE MANAGER
TADCASTER PTE LTD – CAFÉ MELBA
09.2023 - Current
- RESPONSIBLE & TO ENSURE DAILY RESTAURANT & EVENT OPERATIONS IS SMOOTH FOR BOTH CAFÉ MELBA AY GOODMAN ART AND CAFÉ MELBA FUDEBAR AT MERCURE HOTEL AT STEVENS
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURES
- MANAGING PROMOTIONS AND IDEAS BY WORKING TOGETHER WITH MARKETING TEAM AND DIRECTORS
MIXOLOGIST / OUTLET MANAGER
STICKIES PTE LTD
04.2023 - 09.2023
- RESPONSIBLE & TO ENSURE DAILY BARS & EVENT OPERATIONS IS SMOOTH
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURES
- CREATING NEW DRINK EXCITING DRINKS
- MANAGING BEVERAGE PROGRAM
Restaurant Operations Manager
PANAMERICANA SINGAPORE PTE LTD
07.2021 - 03.2023
- RESPONSIBLE & TO ENSURE DAILY RESTAURANT & EVENT OPERATIONS IS SMOOTH
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURES
BAR MANAGER
BRACI (iL-LIDO PTE LTD)
12.2020 - 06.2021
- RESPONSIBLE & TO ENSURE DAILY RESTAURANT & EVENT OPERATIONS IS SMOOTH
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURES
OPERATION MANAGER
VIOLET OON SINGAPORE INC
06.2015 - 11.2020
- RESPONSIBLE & TO ENSURE DAILY RESTAURANT & EVENT OPERATIONS IS SMOOTH
- RESPONSIBLE FOR ALL NEW OUTLET OPENING AND SET UP
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURES
BAR & LOUNGE MANAGER
CARLTON HOTEL, SINGAPORE
06.2014 - 12.2014
- RESPONSIBLE FOR DAY-TO-DAY BAR OPERATIONS
- MONITORING COST, STANDARD (SOP) & SERVICE PROCEDURE
- GRAVITY BAR
CLUB FOOD & BEVERAGE MANAGER
GENTING MALAYSIA BERHAD
02.2012 - 05.2014
- RESPONSIBLE FOR DAY TO DAY PLATINIUM & HIGH ROLLER’S FOOD & BEVERAGE OUTLETS OPERATIONS.
- SUCCESFULLY LAUNCHED NEW LIFESTYLE CLUB
- CLUB ELITE, MAXIMS CLUB, CROCKFORDS, BUTLERS & GENTING CLUB
BEVERAGE MANAGER / BARS MANAGER
STARWOOD HOTELS & RESORT WORLDWIDE
12.2007 - 12.2011
- RESPONSIBLE FOR OVERALL HOTEL’S BEVERAGE PROGRAM
- POSITIONED ASTRO BAR – BEST BAR YEAR 2009 (TATLERS)
- RE – LAUNCHED OENO BAR DUBAI
- ST REGIS & WESTIN MINA SEYAYI DUBAI BEACH RESORT & MARINA
BAR MANAGER
iL-LIDO PTE LTE (ITALIAN DINING & LOUNGE BAR)
10.2006 - 12.2007
- SENTOSA GOLF CLUB
SERVER TO BEVERAGE MANAGER
STARWOOD HOTELS & RESORTS ASIA PACIFIC
02.1997 - 10.2006
- RECEIVED EXCELLENT SERVICE AWARD (SILVER) 1999 BY SINGAPORE TOURISM BOARD
- RECEIVED EXCELLENT SERVICE AWARD (GOLD) 2000 BY SINGAPORE TOURISM BOARD
- RECEIVED EXCELLENT SERVICE AWARD (STAR) 2001 BY SINGAPORE TOURISM BOARD
- NOMINATED FOR EXCELLENT SERVICE AWARD (SUPER STAR) 2003 SINGAPORE TOURISM BOARD
- BEST STAFF AWARD 1998 – PREGO RESTAURANT
- BEST STAFF AWARD 2000 – IN ROOM DINING
- SUCCESSFUL EVENT – MTV ASIA AWARD 2003, AFTER PARTY
- BEST ITALIAN RESTAURANT – PREGO ITALIAN
- BEST DEPARTMENT – IN ROOM DINING
- BEST CLUB – RUNNER UP – NEW ASIA BAR
- WESTIN STANFORD & WESTIN PLAZA (SWISSOTEL THE STAMFORD)
- PREGO, ITALIAN KITCHEN, IRD, BANQUET, NEW ASIA BAR
Education
HOSPITALITY MANAGEMENT
OLYMPIA BUSINESS SCHOOL
01.2002
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SEKOLAH MENENGAH DATO ALI HAJI AHMAD
01.1996
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SRJK (C) KHE BENG SELANGOR / SRJK (C) JOHOR
01.1990
Skills
- OPERATIONAL MANAGEMENT
- STAFF TRAINING & DEVELOPMENT
- QUALITY ASSURANCE
- HEALTH, SAFETY & HYGIENE
- FINANCIAL CONTROL
- CUSTOMER CARE
- MAXIMIZING PROFITS
- STOCK – INVENTORY CONTROL
- PROPERTY MANAGEMENT
- RECRUITMENT
LNGG
English, Malay, Tamil & Mandarin
Hobbies and Interests
COOKING, LISTENING TO MUSIC, WATCHING MOVIE, INDOOR & OUTDOOR GAMES/ SPORTS
MOTTO
LEAD BY EXAMPLE & VALUE TEAMWORK – TOGETHER EVERYONE ACHIEVES MORE
Timeline
VENUE MANAGER
TADCASTER PTE LTD – CAFÉ MELBA
09.2023 - Current
MIXOLOGIST / OUTLET MANAGER
STICKIES PTE LTD
04.2023 - 09.2023
Restaurant Operations Manager
PANAMERICANA SINGAPORE PTE LTD
07.2021 - 03.2023
BAR MANAGER
BRACI (iL-LIDO PTE LTD)
12.2020 - 06.2021
OPERATION MANAGER
VIOLET OON SINGAPORE INC
06.2015 - 11.2020
BAR & LOUNGE MANAGER
CARLTON HOTEL, SINGAPORE
06.2014 - 12.2014
CLUB FOOD & BEVERAGE MANAGER
GENTING MALAYSIA BERHAD
02.2012 - 05.2014
BEVERAGE MANAGER / BARS MANAGER
STARWOOD HOTELS & RESORT WORLDWIDE
12.2007 - 12.2011
BAR MANAGER
iL-LIDO PTE LTE (ITALIAN DINING & LOUNGE BAR)
10.2006 - 12.2007
SERVER TO BEVERAGE MANAGER
STARWOOD HOTELS & RESORTS ASIA PACIFIC
02.1997 - 10.2006
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SEKOLAH MENENGAH DATO ALI HAJI AHMAD
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SRJK (C) KHE BENG SELANGOR / SRJK (C) JOHOR
HOSPITALITY MANAGEMENT
OLYMPIA BUSINESS SCHOOL
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