Christine Teo
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Food and Beverage Associate
AM:PM Cafe
07.2023 - 11.2023
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Processed payments and provided receipts to establish proof of transaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Retail Sales Associate
Crocs
06.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Retail Sales Associate
Smiggle
05.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
Retail Sales Associate
Cotton On
11.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Utilized upselling techniques to promote additional products and increase sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Education
GED -
Kaplan University
Singapore02.2024
Skills
- Inventory
- Guest Services
- Food Preparation
- Payment Processing
- Money Handling
- Menu Memorization
- Customer Service
- Display Setup
- Problem-Solving
- POS System Operation
Timeline
Food and Beverage Associate
AM:PM Cafe
07.2023 - 11.2023
Retail Sales Associate
Crocs
06.2023 - 08.2023
Retail Sales Associate
Smiggle
05.2023 - 08.2023
Retail Sales Associate
Cotton On
11.2022 - 02.2023
GED -
Kaplan University
Similar Profiles
Phuc VuPhuc Vu
Cafe Staff Member at Terrace Cafe/Worcester CafeCafe Staff Member at Terrace Cafe/Worcester Cafe
Ellie RyanEllie Ryan
Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)
Inez HernandezInez Hernandez
Cook Trainer at cafe rio Cafe Rio Mexican Grill grillCook Trainer at cafe rio Cafe Rio Mexican Grill grill