Christian Duque
Medical Technologist
Singapore
Summary
Dynamic, PRC-licensed Medical Technologist with extensive hands-on experience in laboratory diagnostics, specimen handling, and phlebotomy. Recently advanced to Senior Patient Service Officer at Raffles Medical Group, earning the prestigious Star Service Award for 2024 and 2025 in recognition of exceptional performance and commitment to patient-centered care. Aiming to leverage laboratory expertise, clinical precision, and leadership abilities within a reputable healthcare facility in Singapore, dedicated to providing safe, accurate, and high-quality diagnostic services. Passionate about enhancing patient outcomes through meticulous attention to detail and collaborative teamwork.
Overview
7
7
years of professional experience
6
6
Certifications
1
1
Language
Work History
Senior Patient Service Officer
Raffles Medical Group
10.2022 - Current
- Promoted to Senior PSO in recognition of leadership, efficiency, and service excellence
- Awarded Star Service Award (2024 & 2025) for exceptional patient service and teamwork
- Execute venipuncture procedures in compliance with established safety and laboratory protocols.
- Manage patient registration, billing, and laboratory test coordination for efficient clinical workflow
- Serve as a medical chaperone during consultations and procedures
- Collaborate with HR/MOH for medical declarations, vaccine records, and reporting compliance
- Recognized by supervisors and peers for accuracy, reliability, and patient care
Medical Technologist
San Mateo Medical Center
06.2021 - 08.2022
- Conducted clinical assays involving chemical analysis of body fluids such as blood and urine.
- Assessed laboratory findings to enhance diagnostic accuracy.
- Led Immunology and Serology Section, ensuring quality control.
- Handled automated laboratory machinery, kept calibration records, ensured adherence to regulations.
- Performed venipuncture to gather venous blood samples efficiently.
Medical Technologist Intern
Veterans Memorial Medical Center
02.2019 - 07.2019
- Performed hematology, urinalysis, microbiology, and blood banking procedures under supervision
- Conducted WBC differential, RBC count, hematocrit, hemoglobin, and blood grouping tests
- Facilitated the preparation of blood components by performing leuko-reduction and filtration.
- Developed expertise in operating laboratory equipment such as centrifuge, biosafety cabinet, blood culture system, and autoclave.
- Utilized microscopy techniques to assess urine and feces for diagnostic purposes.
Education
Bachelor of Science - Medical Laboratory Science
Cagayan State University – Andrews Campus
01.2020
Skills
Clinical Laboratory Testing (Hematology, Biochemistry, Immunology, Serology, Microbiology, Clinical Microscopy and Blood Banking)
Phlebotomy (Adult & Pediatric) & Specimen Collection
Laboratory Equipment Operation, Calibration & Quality Control
Interpretation & Reporting of Laboratory Results
Healthcare IT Systems & Patient Record Management
Frontline Healthcare Support & Patient Care Coordination
Strong Interpersonal, Communication & Organizational Skills
Award-Winning Service Excellence (Star Service Award 2024 & 2025)
Certification
Registered Medical Technologist – PRC Philippines (License No. 0102347)
References:
Available upon request
Timeline
Senior Patient Service Officer
Raffles Medical Group
10.2022 - Current
Medical Technologist
San Mateo Medical Center
06.2021 - 08.2022
Medical Technologist Intern
Veterans Memorial Medical Center
02.2019 - 07.2019
Bachelor of Science - Medical Laboratory Science
Cagayan State University – Andrews Campus